Troubleshooting

Phenomena that may be easy to be mistaken for machine defects (continued)

Phenomenon

Cases not involving a machine defect

Reference

page

 

 

 

 

 

 

The signal cables are not correctly connected.

10 ~ 14

 

Correctly connect the audio cables.

 

 

 

The MUTE function is working.

19

 

Restore the sound pressing MUTE or VOLUME +/- button

 

on the remote control.

 

Sound does not

The volume is adjusted to an extremely low level.

19, 46,

come out.

Adjust the volume to a higher level using the menu function

47

or the remote control.

 

 

 

The AUDIO SOURCE/SPEAKER setting is not correct.

46

 

Correctly set the AUDIO SOURCE/SPEAKER in AUDIO menu.

 

 

 

The mode selected for HDMI AUDIO is not suitable.

 

 

Check each of the two modes provided and select the

47

 

suitable one for your HDMITM audio device.

 

 

The lens cover is attached.

4, 18

 

Remove the lens cover.

 

 

 

The signal cables are not correctly connected.

10 ~ 14

 

Correctly connect the connection cables.

 

 

 

The brightness is adjusted to an extremely low level.

33

 

Adjust BRIGHTNESS to a higher level using the menu function.

 

 

 

The computer cannot detect the projector as a plug and play monitor.

10

 

Make sure that the computer can detect a plug and play

 

monitor using another plug and play monitor.

 

 

The BLANK screen is displayed.

28

No pictures are

Press BLANK button on the remote control.

 

displayed.

 

 

The USB TYPE B port is selected as the picture input

 

 

source even if MOUSE is selected for USB TYPE B.

 

 

Select USB DISPLAY for USB TYPE B in OPTION menu to

55

 

project the picture input to the port. Otherwise select other

 

 

port for picture input.

 

 

The projector does not recognize the USB storage

 

 

device inserted into USB TYPE A port.

 

 

Use the REMOVE USB function first, remove the USB

 

 

storage device, and then insert it into the port again.

12, 80

 

Before removing the USB storage device, be sure to use

 

 

 

the REMOVE USB function on the thumbnail screen, which

 

 

appears when the USB TYPE A port is selected as the input

 

 

source.

 

(continued on next page)

 

ViewSonic

103

Pro9500

Page 107 Page 109
Page 108
Image 108
ViewSonic VS13835 warranty Signal cables are not correctly connected, Mute function is working, Lens cover is attached
Page 107 Page 109

VS13835 specifications

The ViewSonic VS13835 is a versatile and high-performance projector that caters to both home entertainment and professional presentation needs. This model has been designed to deliver stunning visual quality, making it an ideal choice for users looking for sharp and vibrant images.

One of the standout features of the VS13835 is its high brightness level. With a brightness of 3,600 ANSI lumens, this projector ensures that images remain clear and visible even in well-lit environments. This feature makes it suitable for classrooms, conference rooms, and even outdoor movie nights. Coupled with a native resolution of 1080p (1920x1080), it supports Full HD content, providing sharp detail and dynamic color reproduction.

Another key characteristic of the VS13835 is its advanced color technology. ViewSonic employs ColorMax technology, which enhances color accuracy and offers a broader color spectrum. This ensures that users experience rich and lifelike colors that are crucial for presentations and movie screenings alike. Additionally, the projector uses the SuperEco mode, which helps to extend the lamp life considerably, providing up to 15,000 hours in economy mode, thus lowering maintenance and replacement costs.

Connectivity options are abundant in the VS13835, with multiple ports available, including HDMI, USB, and VGA inputs. This allows for seamless connections to various devices such as laptops, Blu-ray players, and gaming consoles. Furthermore, the projector supports wireless connectivity, enabling users to project content from smartphones and tablets effortlessly.

The VS13835 also comes equipped with a vertical keystone correction, enabling straightforward adjustment of the image to fit any projection surface. This feature is particularly beneficial in environments where space may be limited or where the projector needs to be positioned at an angle.

In terms of design, the ViewSonic VS13835 has a sleek and portable build, making it easy to transport for on-the-go presentations. With its robust features, high-quality performance, and user-friendly design, the ViewSonic VS13835 stands out as a top option for anyone in need of a reliable projector for both professional and personal use.
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