ViewSonic VS13835 warranty Freeze function is working, Color settings are not correctly adjusted

Troubleshooting

Phenomena that may be easy to be mistaken for machine defects (continued)

Phenomenon	Cases not involving a machine defect	Reference
		page
Video screen	The FREEZE function is working.	28
display freezes.	Press FREEZE button to restore the screen to normal.
Colors have a	Color settings are not correctly adjusted.	34, 39
	Perform picture adjustments by changing the COLOR TEMP, COLOR,
faded- out	TINT and/or COLOR SPACE settings, using the menu functions.
appearance, or
	COLOR SPACE setting is not suitable.
Color tone is		39
poor.	Change the COLOR SPACE setting to AUTO, RGB,
	SMPTE240, REC709 or REC601.
	The brightness and/or contrast are adjusted to an
	extremely low level.	33
	Adjust BRIGHTNESS and/or CONTRAST settings to a
Pictures appear	higher level using the menu function.
	The projector is operating in Eco mode.
dark.	Set ECO MODE to NORMAL, and set AUTO ECO MODE to	44
	OFF, in the SETUP menu.
	The lamp is approaching the end of its product lifetime.	89 ~ 90
	Replace the lamp.
	Either the focus and/or horizontal phase settings are
	not properly adjusted.	23, 38
Pictures appear	Adjust the focus using the focus ring, and/or H PHASE
blurry.	using the menu function.
	The lens is dirty or misty.	94
	Clean the lens referring to the section Caring for the lens.
	When the projector is operating in Eco mode, flickering
	may appear on screen.	44
	Set ECO MODE to NORMAL, and set AUTO ECO MODE to
Some kind
	OFF, in the SETUP menu.
of image
	The OVER SCAN ratio is too big.
degradation		36
	Adjust OVER SCAN in the IMAGE menu smaller.
such as
flickering or	Excessive VIDEO NR.	39
stripes appear	Change the setting of VIDEO NR in the INPUT menu.
on screen.
	The FRAME LOCK function cannot work on the current
	input signal.	41
	Set FRAME LOCK in the INPUT menu to OFF.
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ViewSonic 104 Pro9500