Signal cables are not connected correctly

7.Troubleshooting

About the phenomenon confused with a machine defect, check and cope with it according to the following table.

Phenomena that may be easy to be mistaken for machine defects

Phenomenon	Cases not involving a machine defect	Reference
Phenomenon	Cases not involving a machine defect	page
		page

	No power is supplied to the Main and Sub
	projector.	8
	To use the Intellectual Stack feature,	8
	To use the Intellectual Stack feature,	in User’s
	supply AC power to both the Main and Sub	in User’s
	supply AC power to both the Main and Sub	Manual
	projectors. If AC power is supplied to only	Manual
	projectors. If AC power is supplied to only	(concise)
	one of the projectors, Intellectual Stack is	(concise)
	one of the projectors, Intellectual Stack is
	disabled.
	The RS-232C cable between the Main and
	Sub projectors is not properly connected.
	To use the Intellectual Stack feature, connect	11
	an RS-232C cross cable between the Main	11
Intellectual	and Sub projectors. If the cable is not
Intellectual	connected, the Main projector cannot control
Stack does not	connected, the Main projector cannot control
Stack does not	the Sub projector.
function.	the Sub projector.
function.	The menu settings for Intellectual Stack
	The menu settings for Intellectual Stack
	are not performed correctly.
	Check the settings of the STACK menu on	18
	the Main and Sub projectors. To use the	18
	Intellectual Stack feature, one projector must
	be set to Main and the other projector must
	be set to Sub.
	Signal cables are not connected correctly.	28
	Check the connection of cables. Also check	10 - 14
	that the cable connection matches with the	10 - 14
	that the cable connection matches with the	in Operating
	port settings in the menu.	in Operating
	port settings in the menu.	Guide
		Guide
The Main and	The RS-232C cable between the Main and
Sub projector do	Sub projectors is not properly connected.	11
not operate in	Connect the RS-232C cable properly and
synchronization.	restart the Main projector.

(continued on next page)

ViewSonic

256

Pro9500

VS13835 specifications

The ViewSonic VS13835 is a versatile and high-performance projector that caters to both home entertainment and professional presentation needs. This model has been designed to deliver stunning visual quality, making it an ideal choice for users looking for sharp and vibrant images.

One of the standout features of the VS13835 is its high brightness level. With a brightness of 3,600 ANSI lumens, this projector ensures that images remain clear and visible even in well-lit environments. This feature makes it suitable for classrooms, conference rooms, and even outdoor movie nights. Coupled with a native resolution of 1080p (1920x1080), it supports Full HD content, providing sharp detail and dynamic color reproduction.

Another key characteristic of the VS13835 is its advanced color technology. ViewSonic employs ColorMax technology, which enhances color accuracy and offers a broader color spectrum. This ensures that users experience rich and lifelike colors that are crucial for presentations and movie screenings alike. Additionally, the projector uses the SuperEco mode, which helps to extend the lamp life considerably, providing up to 15,000 hours in economy mode, thus lowering maintenance and replacement costs.

Connectivity options are abundant in the VS13835, with multiple ports available, including HDMI, USB, and VGA inputs. This allows for seamless connections to various devices such as laptops, Blu-ray players, and gaming consoles. Furthermore, the projector supports wireless connectivity, enabling users to project content from smartphones and tablets effortlessly.

The VS13835 also comes equipped with a vertical keystone correction, enabling straightforward adjustment of the image to fit any projection surface. This feature is particularly beneficial in environments where space may be limited or where the projector needs to be positioned at an angle.

In terms of design, the ViewSonic VS13835 has a sleek and portable build, making it easy to transport for on-the-go presentations. With its robust features, high-quality performance, and user-friendly design, the ViewSonic VS13835 stands out as a top option for anyone in need of a reliable projector for both professional and personal use.

ViewSonic VS13835 warranty No power is supplied to the Main and Sub Projector

Models: VS13835

7.Troubleshooting

No power is supplied to the Main and Sub

projector.

Signal cables are not connected correctly.

The RS-232C cable between the Main and

ViewSonic

VS13835 specifications