Viking 15" W Unit does not operate Unit is unplugged, Breaker is tripped or fuse is blown, Plate

TROUBLESHOOTING GUIDE

PROBLEM	POSSIBLE CAUSE	CORRECTION
Unit does not operate.	The unit is unplugged	Plug in the unit.
	Breaker is tripped or fuse is blown.	Reset breaker or replace fuse. Check to make
		sure there is not a short in the electrical circuit.
	Ice machine selector switch is in the	Set the rocker switch on the grill of the
	“OFF” position.	machine to the “ON” position.
Unit operates but does not	The unit has just been started and	Ice produced when the unit is initially
produce any ice.	it has been less than 6 hours.	started will melt off in the bin. This is normal
		operation. Check the unit in 24 hours for ice
		accumulation in the bin.
	Typical ice production cycle can	Check the unit in 24 hours for ice
	take up to 1.5 hours.	accumulation in the bin.
	The selector switch is in the “OFF”	Set the rocker switch on the grill of the
	or “CLEAN” position.	ice machine to the “ON” position.
	No water in the reservoir.	Make sure that the reservoir drain plug is installed.
		Check the water line to the unit to make sure it is
		on and that there are no restrictions or kinks in the
		line. Check all filters to make sure they are not
		restricted or plugged.
	Distributor tube is restricted.	See “Cleaning the Ice Machine System” section for
		cleaning the unit for proper operation.
	Build-up of deposits on evaporator	See “Cleaning the Ice Machine
	plate.	System” section for cleaning the unit for proper
		operation.
	Condenser fan air flow is restricted	Make certain the grill in the front of the unit is free
		and open for proper air circulation. Check and
		clean the condenser coil by removing the grill in the
		front of the unit. Clean the condenser with a
		vacuum and brush attachment.
	Room and/or water temperature	Move the unit to an area where
	is too warm.	ambient temperature is below 90oF. The unit should
		not be placed next to a heat source such as an
		oven. Check for cold water connection.
	Leaking drain valve	See “Cleaning the Ice Machine System” section for
		cleaning the unit. This will also dissolve and flush
		out foreign material in the drain valve.
	Inadequate drain system	Restriction in drain lines will cause ice in the bin to
		melt. If using a gravity drain, make certain there are
		no kinks or restrictions in the drain lines. If using a
		drain pump, check the inlet screen, discharge line,
		and vent line for any build-up or restrictions.
	Grid cutter is unplugged	Plug in the grid cutter so that ice slabs can be cut
		into cubes.
Ice is not clear	Low water in level in reservoir.	Make sure that the reservoir drain plug is installed
		properly. Check the water line to the unit to make
		sure there are no restrictions or kinks in the line.
		Check all filters to make sure they are not restricted
		or plugged.
	Softened water supply	Make certain that water line is not connected to the
		water softener.
	Room temperature it too cold.	Move to an area where room temperature is above
		55oF.

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