Troubleshooting

Problem

Source

Solution

The camera is not

The power is not on

• Press the ON/OFF button to turn the

running

 

camera on.

 

 

 

 

The batteries were not

• The correct direction to insert the AAA

 

inserted properly

batteries is indicated on the camera.

 

 

 

 

Batteries are depleted

• Replace with unused alkaline or fully

 

 

recharged batteries (two AAA-size

 

 

batteries).

 

 

 

 

The SD card slot/battery

• Close the cover correctly and securely.

 

cover is not closed

 

 

properly

 

 

 

 

The camera is not

The camera is in the

• Slide the function switch to Capture

taking pictures.

Playback Function mode

status.

 

 

 

 

The flash is charging

• Wait until the flash charges. You can

 

 

press the shutter button when the

 

 

indicator glows a steady green.

 

 

 

 

The SD card or internal

• Obtain a new SD card and insert it.

 

memory is already full

• Download images to your computer,

 

 

and then erase them from the card to

 

 

free up more space.

 

 

 

 

The SD card is not

• Ask SD card manufacturer for

 

formatted correctly

assistance.

 

 

 

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VistaQuest VQ 5010 user manual Troubleshooting, Problem Source Solution