Charge light is off in this section

Problem	Suggestion
The battery does not	•	Make sure the handset is placed in the telephone base correctly. The CHARGE light on the
charge in the handset		telephone base should be on.
or the handset battery	•	Remove the battery from the handset and then re-install it in the handset. Put the handset
does not accept		back to the telephone base and charge for 16 hours.
charge.	•	If the cordless handset is in the telephone base but the CHARGE light is not on, see The
	•
		charge light is off in this section.
	• It may be necessary to purchase a new battery. Please see the Battery section of this user’s
		manual (page 29).
	• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual
		(page 40) for further instruction.

The CHARGE light is	•	Clean the charging contacts on the cordless handset(s) and telephone base each month using
off.		a pencil eraser or a dry non-abrasive fabric.
	• Make sure the power adapter and telephone line cords are plugged in correctly and securely.
	•	Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one
		minute for the cordless handset and telephone base to reset.
	• The telephone might be malfunctioning. Please see the Warranty section of this user’s manual
		(page 40) for further instruction.

32	www.vtechphones.com

VTech 6031 important safety instructions Charge light is off in this section