VTech 6031 important safety instructions Troubleshooting, Problem, Suggestion

Troubleshooting

Problem	Suggestion
The telephone does	• Make sure the ringer is on (page 9).
not ring when there is	• Make sure the telephone line cord and power adapter are plugged in properly (page 3).
an incoming call.	• The cordless handset may be too far from the telephone base. Move it closer to the telephone
	base.
	• There may be too many extension telephones on the telephone line to allow all of them to ring
	simultaneously. Try unplugging some of them.
	• If the other telephones in your home are having the same problem, the problem is in the wiring
	or local service. Contact the local telephone company (charges may apply).
	• Other electronic products can cause interference to your cordless telephone. Try installing your
	telephone as far away as possible from the following electronic devices: wireless routers, radios,
	radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
	televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
	• Test a working telephone at the telephone jack. If another telephone has the same problem, the
	problem is in the telephone jack. Contact your local telephone company (charges may apply).
	• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
	• Remove and re-insert the battery and place the cordless handset in the telephone base.
	• Wait for the cordless handset to synchronize with the telephone base. Allow up to one minute
	for this to take place.

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