Troubleshooting

Problem

Suggestion

There is noise

• The handset may be out of range. Move it closer to the telephone base.

or interference

• Appliances or other cordless telephones plugged into the same circuit as the telephone base

during a telephone

can cause interference. Try moving the appliance or telephone base to another outlet.

conversation.

• Other electronic products can cause interference to your cordless telephone. Try installing your

 

 

telephone as far away as possible from the following electronic devices: wireless routers, radios,

My calls cut in and out

radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,

when I am using the

televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.

cordless handset.

• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or

 

modem/surge protector) into a different location. If this solves the problem, re-locate your

 

telephone or modem farther apart from each other, or use a different surge protector.

 

• The layout of your home or office might be limiting the operating range. Try moving the telephone

 

base to another location, preferably a higher location for better reception.

 

• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls

 

are still not clear, the problem is probably in the wiring or local service. Contact the local

 

telephone company (charges may apply).

 

• If the other telephones in your home are having the same problem, the problem is in the wiring

 

or local service. Contact the local telephone company (charges may apply).

 

• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack

 

that has a telephone connected to it. Contact your DSL service provider for filter information.

 

 

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VTech 6031 important safety instructions Telephone company charges may apply