THE HANDSET DOES NOT RING WHEN YOU RECEIVE A CALL.
Makesureyou havethehandsetringer activated.
Make sure the telephone line cord is plugged firmly into the base unit and the telephone jack. Make sure the power cord is plugged in.
You may betoo farfrom the base unit. 
You may have too many extension phonesonyourtelephonelinetoallow all of them to ring. Try unplugging some of the other phones.
YOUR CALLER FADES IN AND OUT. You may be nearly out of range. Move closer, or relocate the base.
YOU HEAR OTHER CALLS WHILE USING YOUR PHONE.
Replace the handset in the base cradle, wait a few moments and try again.
Disconnect your base unit from the telephonejack, and plug in a regular telephone. If you still hear other calls, the problemis probably in your wiring or local service. Call your local telephone company.
YOU HEAR NOISE IN THE HANDSET, AND NONE OF THE KEYS OR BUTTONS WORK.
Make sure the power cord is plugged in.
Your base unit and handset may not be operating on the same channel or security code. Place the handset in the cradleforafew momentsto reload the security code and reset the channel.
COMMON CURE FOR ELECTRONIC EQUIPMENT
Electronics,likepeople,cansometimes get confused. If the unit does not seem to be responding normally, then try putting the handset in the cradle to re- initializethe unit. If itstill does notseem to respondafter doing this a few times, do the following (in the order listed):
1.Disconnectthe power to the base.
2.Disconnect the handset battery.
3.Wait a few minutes.
4.Connect power to the base.
5.Connect the handset battery.
6.Put the handset in the base to reinitialize.
WHAT DOES OUR WARRANTY COVER?
Any defectin materialorworkmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
One Year.
WHAT WILL VTECH DO?
At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
*I n the US, call VTECH Communicationscustomerservicefor Return Authorization at:
IF YOU PURCHASED YOUR TELEPHONE IN CANADA
Please call: 1-800-267-7377
Properly pack your unit. Include any cables & accessories which were originally provided with the product. We recommend using the original carton and packing materials.
Include in the package a copy of the sales receipt or other evidence of date of original purchase (if the unit was purchased within the last twelve months).
Print you name and address, along with a description of the defect, and include this in the package.
Include payment for any service or repair not covered by warranty, as determined by VTECH Communica- tions or VTECH Electronics Canada Ltd.
In the US, ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS
8770 SW Nimbus Avenue
Beaverton, Oregon 97008
Ship to: VTECH ELECTRONICS
VTECH ASSUMES NO
RESPONSIBILITY FOR UNITS
RETURNED
WITHOUT PRIOR RETURN
AUTHORIZATION.
WHAT DOES OUR WARRANTY NOT COVER?
Batteries
Damagefrom misuse, neglect,or acts of nature (lightning, floods, power surges, etc.)
*Products which may have been modified or incorporated into other products
Productspurchasedoutsidethe USA
Products serviced by the owner or a service facility not expressly authorized by VTECH Communica- tions
Products purchased more than 12 months from current date
