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WHAT DOES OUR WARRANTY COVER?
Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
To the original purchaser only - ONE YEAR.
WHAT WILL VTECH DO?
At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
In the US . call VTECH Communications customer service for Return Authorization at:
in Canada call VTECH ELECTRONICS at
Properly pack your unit. Include any cables & accessories which were originally provided with the product. We recommend using the original carton and packing materials. Include in the package a copy of the sales receipt or other evidence of date of original purchase (if the unit was purchased within the last twelve months).
Print your name and address, along with a description of the defect, and include this in the package.
Include payment for any service or repair not covered by warranty, as determined by VTECH Communications.
In the US . Ship the unit via UPS Insured, or equivalent to:
VTECH COMMUNICATIONS
8770 SW NIMBUS AVENUE
BEAVERTON, OREGON 97008
In Canada Ship the unit via UPS insured, or equivalent to:
VTECH ELECTRONICS
Suite 200
Richmond, B.C. V6X 129
VTECH Communications assumes no responsibility for units sent without prior
Return Authorization.
WHAT DOES OUR WARRANTY NOT COVER?
Batteries
Damage from misuse, neglect, or acts of nature (lightning, floods, power surges, etc.) Products which may have been modified or incorporated into other products Products purchased and/or operated outside the USA, its territories, or Canada. Products serviced by the owner or a service facility not expressly authorized by VTECH Communications
IProducts purchased more than 12 months from current date
Units purchased in "AS I S condition, or units purchased as "Distressed Merchandise".
,HOW DOES STATE LAW OR PROVINCIAL LAW RELATE TO THIS WARRANTY?
This warranty gives you specific rights. You may also have other rights which vary from state to state or province to province .
