Appendix
Troubleshooting
Problem | Suggestion | |
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I hear other calls when | • | Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If |
using the telephone. |
| you still hear other calls, the problem is probably in the wiring or local service. Call your local |
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| telephone company. |
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I hear noise on the | • | Make sure the telephone line cord is plugged in securely. |
cordless handset, and |
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none of the keys or |
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buttons works. |
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My caller ID features | • | Caller ID is a subscription service. You must subscribe to this service from your local telephone |
are not working |
| company for this feature to work on your telephone. |
properly. | • | The caller may not be calling from an area which supports caller ID. |
| • | Both you and the caller’s telephone companies must use equipment which are compatible |
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| with the caller ID service. |
| • The caller ID information will be displayed after the first or second ring. | |
| • | If you subscribe to |
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| telephone lines, you must install a DSL filter between the telephone base and the telephone wall |
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| jack. The filter will prevent noise and caller ID problems caused by DSL interference. Please |
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| contact your DSL service provider for more information about DSL filters. |
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60 | www.vtechphones.com |
