Manuals / VTech / Communications / Cordless Telephone

VTech CS6128-31, CS6129-32, CS6129-2, CS6129-52 Appendix, Troubleshooting, Problem, Suggestion

Models: CS6129-3

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Appendix

Troubleshooting

Problem	Suggestion

The telephone does	• Make sure the handset ringer volume is not set to zero (page 7) and the telephone base ringer
not ring when there is	volume is not set to off (page 40).
an incoming call.	• Make sure the telephone line cord and power adapter are plugged in properly (page 2).
	• The handset may be too far from the telephone base. Move it closer to the telephone base.
	• There may be too many extension phones on the telephone line to allow all of them to ring
	simultaneously. Try unplugging some of them.
	• If the other telephones in your home are having the same problem, the problem is in the wiring
	or local service. Contact the local telephone company (charges may apply).
	• Other electronic products can cause interference to your cordless telephone. Try installing your
	telephone as far away as possible from the following electronic devices: wireless routers, radios,
	radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
	televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
	• Test a working telephone at the telephone wall jack. If another telephone has the same problem, the
	problem is in the telephone wall jack. Contact your local telephone company (charges may apply).
	• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
	• Re-install the battery and place the handset in the telephone base or charger.
	• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
	to take place.

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Appendix

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VTech CS6128-31, CS6129-32, CS6129-2, CS6129-52, CS6129-41, CS6129-54, CS6129-31 Appendix, Troubleshooting, Problem, Suggestion

Contents

w w w . v t e c h p h o n e s . c o m User’s manualModels CS6128-31/CS6128-42/CS6129-2 CS6129-3/CS6129-4/CS6129-31 CS6129-32/CS6129-41/CS6129-52 CS6129-54Congratulations Important safety instructionson page 54 of this manual Telephone settings Table of contentsGetting started Telephone operationAnswering system Table of contentsAppendix Getting started Parts checklistGetting started Basic operationTelephone Telephone base and charger installationwall jack Charger Telephone baseGetting started Basic operation Battery installation and chargingGetting started Getting started Wall mountingGetting Handset layoutstarted Basic operation Getting startedGetting started Telephone base layoutRinger volume handset Telephone settingsTelephone Basicsettingsoperation Telephone settings Ringer toneRINGER TONE KEY TONE RINGER TONE Language Key toneTelephone settings Telephone BasicsettingsoperationTelephone settings Clear voicemailINDICATOR? Telephone settings Home area codeTelephone Basicsettingsoperation HOME AREA CODE DIRECTORY HOME AREA CODEMake a call Telephone operationAnswer a call End a callMute VolumeRinger mute BasicTelephoneoperationFind handset Call waitingTelephone operation PAGINGTelephone operation Chain dialingBasicTelephoneoperation Telephone operation IntercomFor model CS6129-2 OTHER HANDSET IS CALLINGTelephone operation Conference callBasicTelephoneoperation Telephone operation Transfer an external callhandset can return BasicTelephoneoperation Telephone operationTRANSFER TO CALLING HANDSET HANDSET X IS CALLING INTERCOM Telephone operation Switch between external and intercom callCALLING OTHER HANDSET OTHER HANDSET IS CALLING INTERCOM OUTSIDE CALL Telephone operation Answer an incoming call during an intercom callBasicTelephoneoperation Telephone operation DirectoryTelephone operation Store a directory entryBasicTelephoneoperation Copy a number from the redial list by pressing REDIAL/PAUSETelephone operation Character chartNumber key Characters by number of key pressesDial a directory entry Search the directoryBasicTelephoneoperation Telephone operationTelephone operation Edit a directory entryEDIT NUMBER 595-9511Telephone operation Delete from the directoryBasicTelephoneoperation Telephone operation About caller IDTelephone operation Call logBasicTelephoneoperation Review the call log Missed calls indicatorTelephone operation Dial a call log entry Make a call log entry ready to dialTelephone operation BasicTelephoneoperationTelephone operation Save a call log entry to the directory2. Press MENU/SELECT UNABLE TO SAVETelephone operation Delete from the call logBasicTelephoneoperation CALLS?Telephone operation Call log display screen messagesDisplays WhenDial a redial entry Redial listDelete from redial Telephone operationAnswering system and voicemail Answering systemActivate the answering system Message capacityBasic operationAnswering system Answering systemAnswering system Set the clockSet number of rings Answering system set upAnswering system Basic operationAnswering systemSet telephone base ringer Set remote access codeAnswering system Answering system Set message alert toneBasic operationAnswering system Record your own announcement Outgoing announcementAnswering system Delete your announcement Play your announcementAnswering system Basic operationAnswering systemMessage playback New message indicationOptions during playback Press VOL to adjust the speaker volumeRecord and play memos Delete all messagesRecord a memo Memo playbackCall intercept Call screeningAnswering system Answering system Message window displaysBasic operationAnswering system Answering system Remote accessHandset display screen messages AppendixAppendix Handset display screen messages AppendixThe directory is full Telephone base lights Handset and telephone base indicators Handset lightsAppendix Handset display screen messagesAppendix Handset and telephone base indicators Handset iconsMUTE NEW VOICEMAILAppendix BatteryAppendix Important safety instructionsSAVE THESE INSTRUCTIONS Problem TroubleshootingSuggestion Low Battery isProblem TroubleshootingThe battery does not AppendixProblem TroubleshootingAppendix AppendixProblem TroubleshootingAppendix SuggestionProblem TroubleshootingAppendix AppendixProblem TroubleshootingAppendix SuggestionProblem TroubleshootingAppendix AppendixProblem TroubleshootingCONNECTING... is AppendixProblem TroubleshootingAppendix AppendixProblem TroubleshootingAppendix SuggestionOperating range MaintenanceCleaning your telephone AppendixThe RBRC seal About cordless telephonesAppendix What does this limited warranty cover? WarrantyHow long is the limited warranty period? What is not covered by this limited warranty?How do you get warranty service? WarrantyWhat must you return with the Product to get warranty service? AppendixAppendix FCC, ACTA and IC regulationsAppendix FCC PartFCC, ACTA and IC regulations AppendixIndustry Canada Appendix Technical specificationsAppendix Appendix IndexIndex AppendixAppendix Appendix Template for wall mounting studsDrill holes through the template for the wall mounting studs Cut along dotted line 2.56in 65mm91-001849-050-100