Appendix

Troubleshooting

Caller ID entries do not match the numbers I need to dial.

Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other 10 digits, see View dialing options on page 44 for instructions on changing the number.

If you dial seven digits for local calls, you may want to use the home area code feature (page 22).

Out of range OR No pwr at base shows on the handset screen.

The handset may be out of range. Move it closer to the telephone base.

Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.

Reset your telephone by unplugging the power adapter from the telephone base. Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and install the battery again. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize.

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

and New voicemail show on the display and I don’t know why.

Your telephone has voicemail indication that is separate from the built-in answering system. If and New voicemail appear on the display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.

I cannot retrieve voicemail messages.

Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 51). If you subscribe to voicemail service from your telephone service provider (charges may apply), contact your telephone service provider for more information on how to access your voicemail.

The answering system does not answer after the correct number of rings.

Make sure the answering system is on. When the answering system is on, the

/ANS ON/OFF light on the telephone base should be lit and ANS ON should show on the handsets.

If toll saver is selected, the number of rings changes to two when there are new messages waiting (page 48).

If the memory is full or if the answering system is off, the answering system answers after 10 rings.

In some cases, the answering system is affected by the ringing system used by your telephone service provider.

If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 51). To determine how many rings activate your voicemail, please contact your telephone service provider.

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VTech LS6375-3, IS6100 Caller ID entries do not match the numbers I need to dial, Cannot retrieve voicemail messages

LS6375-3, LS6325-2, IS6100 specifications

The VTech IS6100 is an innovative cordless phone system that caters to the modern user's needs while providing exceptional functionality and convenience. At the core of its design is a blend of advanced technology and user-friendly features that make it a standout choice for home and office use.

One of the defining features of the VTech IS6100 is its DECT 6.0 technology, which ensures secure, interference-free communication. This technology not only enhances voice clarity but also extends the range of the phone, allowing users to communicate seamlessly throughout their homes or offices without worrying about signal loss. The system comes with a range of up to 1,000 feet outdoors and about 300 feet indoors, making it a practical choice for larger spaces.

The IS6100 is equipped with a digital answering system that has a recording time of up to 14 minutes. Users can enjoy the convenience of retrieving messages from anywhere in the home, as the answering system can be accessed remotely. The phone also features a bright, easy-to-read LCD display that simplifies navigation through its various functions, including caller ID and call waiting features that keep users informed about incoming calls.

One of the highlights of the VTech IS6100 is its ability to link to mobile devices via Bluetooth, enabling users to make and receive calls through their smartphones. This feature is particularly beneficial for those who prefer to keep their mobile device close at hand while still enjoying the advantages of a traditional phone system. The multiple device capability allows users to connect up to two cell phones, ensuring they never miss important calls.

Additionally, the IS6100 incorporates an intercom feature, which facilitates smooth communication between handsets, making it ideal for families or office environments. The phone can support up to five handsets, allowing for greater flexibility when it comes to communication and collaboration.

The VTech IS6100 also boasts a user-friendly design, with large buttons and an intuitive menu system that appeals to all ages. The phone is designed with energy efficiency in mind, featuring a power-saving mode that contributes to its eco-friendly profile. With its combination of advanced technology, intuitive features, and practical design, the VTech IS6100 stands as a reliable and versatile choice for anyone seeking a modern cordless phone solution.