Appendix

Troubleshooting

If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The outgoing announcement is not clear.

When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset.

Make sure there is no background noise when recording.

The answering system does not record messages.

Make sure the answering system is on.

When the answering machine memory is full, it does not record new messages until some old messages are deleted.

If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 51). To determine how many rings activate your voicemail, please contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

The messages on the answering system are very difficult to hear.

Press /VOL on the telephone base or /VOL on the handset to increase the speaker volume.

The messages on the answering system are incomplete.

If a caller leaves a very long message, part of it may be lost when the answering system disconnects the call after four minutes.

If the memory on the answering system becomes full during a message, the answering system stops recording and disconnects the call.

If the caller’s voice is very soft, the answering system may stop recording and disconnect the call.

The answering system does not respond to remote commands.

Make sure your remote access code is correct (page 49).

Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system.

The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code.

There may be interference on the telephone line you are using. Press the dialing keys firmly when dialing.

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VTech LS6325-2, IS6100, LS6375-3 user manual Outgoing announcement is not clear, Answering system does not record messages

LS6375-3, LS6325-2, IS6100 specifications

The VTech IS6100 is an innovative cordless phone system that caters to the modern user's needs while providing exceptional functionality and convenience. At the core of its design is a blend of advanced technology and user-friendly features that make it a standout choice for home and office use.

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