Appendix
Troubleshooting
The battery does not charge in the handset, or the handset battery does not accept charge.
•If the cordless handset is in the telephone base and the charge light is not on, refer to The charge light is off (page 64).
•Charge the battery in the cordless handset for at least 11 hours. For optimum daily performance, return the cordless handset to the telephone base when not in use.
•If the battery is completely depleted, charge the handset for at least 30 minutes before use (page 4).
•You may need to purchase a new battery. Please refer to Handset battery installation (page 3) and Handset battery charging (page 4).
I get noise, static, or weak signals even when I’m near the telephone base.
•If you subscribe to
•You may be able to improve the performance of your cordless phone by installing your new telephone base as far as possible from any other existing cordless telephone system that may already be installed.
•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.
•Do not install this phone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.
•If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
•Relocate your phone to a higher location. The phone may have better reception in a high area.
•If other phones in your home are having the same problem, contact your telephone service provider (charges may apply).
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