VTech LS6195-13, LS6195-17, LS6195-15, LS6195-16 guide

Appendix

Troubleshooting

My telephone does not receive caller ID when on a call.

•Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.

The messages on the answering system are incomplete.

•If a caller leaves a very long message, part of it may be lost when the system disconnects the call after the preset recording time.

•If the caller pauses for too long, the system stops recording and disconnects the call.

•If memory on the answering system becomes full during a message, the system stops recording and disconnects the call.

•If the caller’s voice is very soft, the system may stop recording and disconnect the call.

The messages are very difficult to hear.

•Tap VOL+ on the telephone base, or press /VOLUME on the cordless handset to increase the listening volume.

The answering system does not answer after the correct number of rings.

•Make sure that the answering system is on. ANS ON should show on the handset and the telephone base.

•If toll saver is activated, the number of rings changes to two when you have new messages stored (page 45).

•If the memory is full or the system is off, the system will answer after 10 rings.

•In some cases, the answering system is affected by the ringing system used by your telephone service provider.

•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers. To determine how many rings activate your voicemail, contact your telephone service provider.

•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

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VTech LS6195-13, LS6195-17, LS6195-15, LS6195-16 user manual My telephone does not receive caller ID when on a call

Contents

Complete user’s manual Product news Registration Table of contents Index Getting started Parts checklist Telephone base installation This Side UP / CE Côté Vers LE Haut Handset battery installation Displays Put in charger Handset battery charging VOL Telephone base layout Mute Find Handset Handset layout Volume INT To enter the handset menu Using the menu Handset ringer volume Telephone base settingsTelephone base ringer volume Press Select to choose Ringer volume Quiet mode Telephone settingsTo set the quiet mode duration To turn off the quiet mode Set date and time LCD language Base LCD languagePress Select to select LCD language To set the voicemail number Voicemail number Clear voicemail indicators To manually turn off the new voicemail indicatorsKey tone Home area code Dial mode Auto answer Using the telephone base Using the handsetTelephone operation Make a call Answer a call Volume controlEnd a call Handset speakerphone Call waiting MuteTemporary ringer silencing To silence the handset ringer Chain dialing Temporary tone dialing Find handset Check voicemailWebsite To start the paging tone Redial To review and dial a redial numberTo delete a redial number Transfer a call Multiple handset use Join a call in progressTo join a call Answer an incoming call during an intercom call IntercomHS 1 is calling HS X is calling Call transfer using intercom About the directory Directory Add a directory entry Add contactPress Delete to erase a digit Enter number Alphabetical search Review directory entries Edit a directory entry Dial a directory entry Delete contact? Delete a directory entry Speed Dial Assign a speed dial slotReassign a speed dial slot Delete a speed dial entry Dial a speed dial number Caller ID About caller IDInformation about caller ID with call waiting Memory match Caller ID log Missed call indicator Review the caller ID logEntries in CID XXX for a few seconds View dialing options Save a caller ID log entry to the directory Dial a caller ID log entry Caller ID log screen messages Delete caller ID log entriesTo delete one entry Caller ID log on Answering system Answering system settingsAnnouncement Record your own announcement Answer on/off Delete your announcement Number of rings Call screening Remote access code Message alert tone00 to Recording time Answering system operation Using the answering system and voicemail togetherAnswering system and voicemail Handset, see To play messages on the handset on New message indication Message capacityTo screen a call at the telephone base Options while a message is being recorded Temporarily turn off the message alert tone Call intercept To play messages at the telephone base Message playbackOptions during playback To play messages on the handset Record, play and delete memos Delete all old messagesDelete all msg? To record a memo Command Description Remote access Expand your telephone system AppendixAdd and register a handset To register a handset To deregister all handsets Deregister handsets Screen messages Appendix Telephone base lights Handset and telephone base indicatorsHandset icons Telephone base icons Operation Operating time Battery My telephone doesn’t work at all Troubleshooting Cannot dial out Appendix Hear other calls while using my phone My calls cut in and out while I’m using my cordless handset My telephone does not receive caller ID when on a call System announces Time and day not set Cannot retrieve voicemail messages Important safety instructions Precautions for users of implanted cardiac pacemakers ECO modeOperating range About cordless telephones Maintenance Rbrc seal FCC Part FCC, Acta and IC regulations Industry Canada FCC Part 68 and Acta What does this limited warranty cover? Limited warranty How do you get warranty service? Technical specifications Index Index All rights reserved. Version 1 09/12 91-006037-010-100