Troubleshooting

Problem

Suggestion

 

 

My Caller ID isn’t

• Caller ID is a subscription service.. You must subscribe to this service for this feature to work

working..

 

on your phone..

 

• Your caller must be calling from an area that supports caller ID..

 

Both you and your caller’s telephone companies must use caller ID compatible

 

 

equipment..

My answering machine is

• Make sure system is turned ON (the ANS ON/OFF key is illuminated)..

not recording messages..

• Make sure the announcement only feature is set to OFF..

I cannot hear recorded

Using the telephone base volume control, raise the volume to a comfortable listening

messages..

 

level..

CL is flashing in the

You need to set the day and time.. Refer to the section(s) on setting day and time in this

telephone base message

 

user’s manual..

display window..

• Make sure announce only feature is set to OFF.

Common cure for

If the unit does not seem to be responding normally, then try putting the handset in its telephone

electronic equipment..

base.. If it does not seem to respond, do the following (in the order listed):

 

1.

Disconnect the power to the telephone base..

 

2.

Disconnect the handset battery, and spare battery, if applicable..

 

3.

Wait a few minutes..

 

4.

Connect power to the telephone base..

 

5.

Re-install the battery(ies)..

 

6.

Wait for the handset to re-establish its link with the telephone base.. To be safe, allow up to

 

 

one minute for this to take place..

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VTech mi6897, mi6877 user manual One minute for this to take place