IN CASE OF DIFFICULTY
WARRANTY STATEMENT
COMMON CURE FOR ELECTRONIC EQUIPMENT
Electronics, like people, can sometimes get confused. If the unit does not seem to be responding normally, then try putting the handset in the cradle. If it does not seem to respond after trying this a few times, do the following (in the order listed):
1.Disconnect the power to the base.
2.Disconnect the handset battery.
3.Remove the base unit spare battery pack, where applicable.
4.Wait a few minutes.
5.Connect power to the base.
6.
7.Watch for Handset to display:
FOUND CHANNEL_
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or cleaning solvents of any kind.
Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water,
DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged cords.
WHAT DOES OUR WARRANTY COVER?
•Any defect in material or workmanship.
FOR HOW LONG AFTER THE ORIGINAL PURCHASE?
•To the original purchaser only - ONE YEAR.
WHAT WILL VTECH DO?
•At our option, repair or replace your unit.
HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?
•In the U.S. Call VTECH Communications customer service for Return Authorization at
•In canada call Vtech Electronics at
•Properly pack your unit. lnclude any cables & accessories which were originally
provided with the product. We recommend using the original carton and packing materials.
•Include in the package a copy of the sales receipt or other evidence of date of original purchase (if the unit was purchased within the lase twelve months).
•Print your name and address, along with a description of the defect, and include this in the package Or Vtech Electronics.
•Includ payment for any service or repair not covered by warranty, as determined
by VTECH Communications.
•Ship the unit via UPS Insured, or equivalent to:
•In the U.S.
VTECH COMMUNICATIONS
11035 SW 11th Street
Bldg. B Suite 270
Beaverton, OR 97005
If you bought your phone in Canada, Ship the unit via UPS lnsured, or equivalent to:
VTECH ELECTRONICS
SUITE 200-7671 ALDERBRIDGE WAY
RICHMOND,B.C.V6X 1Z9
VTECH Communications assumes no responsibility for units sent without prior Return Authorizatlon.
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