WatchGuard Technologies SSL VPN manual WatchGuard Users Forum, Advanced FAQs, Fireware “How To”’s

WatchGuard Users Forum

Advanced FAQs

The Advanced FAQs (frequently asked questions) give you important information about configuration options and operation of systems or products. They add to the information you can find in this User Guide and in the Online Help system.

Fireware® “How To”’s

The Fireware How To documentation helps you to quickly find procedures for configuration tasks specific to Fireware appliance software.

Known Issues

This Known Issues tool monitors WatchGuard product problems and software updates.

WatchGuard Users Forum

The WatchGuard Technical Support team operates a web site where customers can help each other with WatchGuard products. Technical Support monitors this forum to make sure you get accurate information.

Online Training

Browse to the online training section to learn more about network security and WatchGuard products. You can read training materials and get a certification in WatchGuard products. The training includes links to a wide range of documents and web sites about network security. The training is divided into parts, which lets you use only the materials you feel necessary. To learn more about online training, browse to: www.watchguard.com/training/courses_online.asp

Learn About

Learn About is a list of all resources available for a specified product or feature. It is a site map for the feature.

Product Documentation

The WatchGuard web site has a copy of each product user guide, including user guides for software versions that are no longer supported. The user guides are in .pdf format.

General Firebox X Edge and Firebox SOHO Resources

This section of the web site shows basic information and links for Firebox X Edge and Firebox SOHO customers. It can help you to install and use the Firebox X Edge and SOHO hardware.

To get access to the LiveSecurity Service Self Help Tools:

1Start your web browser. In the address bar, type: http://www.watchguard.com/support

2Click Self Help Tools.

You must log in.

3Click your selection.

WatchGuard Users Forum

The WatchGuard® Users Forum is an online group. It lets users of WatchGuard products interchange product information about:

•Configuration

•Connecting WatchGuard products and those of other companies

•Network policies

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