WatchGuard Technologies SSL VPN manual LiveSecurity Service Self Help Tools, New from WatchGuard

LiveSecurity Service Self Help Tools

New from WatchGuard

When WatchGuard releases a new product, we first tell you — our customers. You can learn about new features and services, product upgrades, hardware releases, and promotions.

Activating LiveSecurity Service

You can activate LiveSecurity® Service through the activation section of the LiveSecurity web pages.

Note

To activate LiveSecurity Service, you must enable JavaScript on your browser.

To activate LiveSecurity Service through the Internet:

1Make sure that you have your Firebox® serial number. This is necessary during the LiveSecurity activation procedure.

•You can find the Firebox serial number on a label on the rear side of the Firebox below the Universal Product Code (UPC), or on a label on the bottom of the Firebox.

•The license key numbers for LiveSecurity and LiveSecurity Tunnel Renewals are on the WatchGuard LiveSecurity License Key certificate. Make sure that you enter the license key in all capital letters and include hyphens.

2Use your web browser to go to:

www.watchguard.com/account/register.asp

The Account page appears.

3Complete the LiveSecurity Activation page. Use the TAB key or the mouse to move through the

fields on the page.

You must complete all the fields to activate correctly. This information helps WatchGuard to send you the information and software updates that are applicable to your products.

4Make sure that your e-mail address is correct. Your LiveSecurity e-mails about product updates and threat responses come to this address. After you complete the procedure, you get an e-mail message that tells you that you activated LiveSecurity Service succesfully.

5Click Register.

LiveSecurity Service Self Help Tools

Online Self Help Tools enable you to get the best performance from your WatchGuard® products.

Note

You must activate LiveSecurity® Service before you can access online resources.

Instant Answers

Instant Answers is a guided Help tool designed to give solutions to product questions very quickly. Instant Answers asks you questions and then gives you to the best solution based on the answers you give.

Basic FAQs

The Basic FAQs (frequently asked questions) give you general information about the Firebox® and the WatchGuard System Manager software. They are written for the customer who is new to network security and to WatchGuard products.

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