Protocol, Secure Access Client | WatchGuard Technologies SSL VPN

Troubleshooting

Devices Cannot Communicate with the Firebox SSL VPN Gateway

Verify that the following are correctly set up:

•The External Public Address specified on the General Networking tab in the Firebox SSL VPN Gateway Administration Tool is available outside of your firewall

•Any changes made in the Firebox SSL VPN Gateway serial console or Administration Tool were submitted

Using Ctrl-Alt-Delete to Restart the Firebox SSL VPN Gateway Fails

The restart function on the Firebox SSL VPN Gateway is disabled. You must use the Firebox SSL VPN Gateway Administration Tool to restart and shut down the device.

SSL Version 2 Sessions and Multi-Level Certificate Chains

If intermediate (multi-level) certificates are part of your secure certificate upload, make sure that the intermediate certificates are part of the certificate file you are uploading. SSL Version 2 does not support certificate chaining. Any certificate that has more than one level must include all intermediate certifi- cates or the system may become unusable. For information about how to add intermediate certificates to the uploaded certificate file, see “Generating Trusted Certificates for Multiple Levels” on page 156.

H.323 Protocol

The Firebox SSL VPN Gateway does not support the H.323 protocol. Applications that use the H.323 pro- tocol, such as Microsoft’s NetMeeting, cannot be used with the Firebox SSL VPN Gateway.

Certificates Using 512-bit keypairs

When configuring certificates, do not use 512-bit keypairs. They are subject to brute force attacks.

Secure Access Client

The following are issues with the Secure Access Client.

Secure Access Client Connections with Windows XP

If a user makes a connection to the Firebox SSL VPN Gateway using Windows XP, logs off the computer without first disconnecting the Secure Access Client, and then logs on again, the Internet connection is broken. To restore the Internet connection, restart the computer.

DNS Name Resolution Using Named Service Providers

If clients without administrative privileges use Windows 2000 Professional or Windows XP to connect to the Firebox SSL VPN Gateway, DNS name resolution may fail if the client is using the Name Service Pro- vider. To correct the problem, connect using the IP address of the computer instead of the DNS name.

Auto-Update Feature

The Secure Access Client auto-update feature does not work if the client is configured to connect through a proxy server.

Administration Guide

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SSL VPN specifications

WatchGuard Technologies offers a robust SSL VPN solution designed for secure remote access to corporate networks. As businesses increasingly rely on a remote workforce, the need for secure and reliable connectivity has never been more critical. WatchGuard's SSL VPN features advanced security technologies that ensure data integrity and confidentiality while enabling seamless access to applications and resources.

One of the standout features of WatchGuard's SSL VPN is its user-friendly interface. The solution is designed to simplify the user experience, enabling employees to connect to the VPN with minimal complexity. With a straightforward setup process, users can quickly establish secure connections from various devices, including laptops, smartphones, and tablets. This flexibility supports a diverse workforce, allowing employees to work from different locations without compromising security.

In addition to its ease of use, WatchGuard's SSL VPN is built on robust security technologies. It employs end-to-end encryption to safeguard data in transit, ensuring that only authorized users can access sensitive information. By utilizing SSL (Secure Sockets Layer) protocols, the VPN creates a secure tunnel between the user’s device and the corporate network, protecting against potential threats such as eavesdropping or man-in-the-middle attacks.

Moreover, WatchGuard Technologies includes multiple authentication options, adding another layer of security. The solution supports multi-factor authentication (MFA), requiring users to provide additional verification beyond just a password. This could involve mobile device verification or biometric authentication, significantly reducing the risk of unauthorized access.

Another key characteristic of WatchGuard’s SSL VPN is its integration with other WatchGuard security solutions. Businesses can benefit from a comprehensive security posture by leveraging firewalls and intrusion prevention systems along with the SSL VPN. This holistic approach ensures that remote connections are continually monitored and secured against evolving cyber threats.

Scalability is also a crucial aspect of WatchGuard's SSL VPN, accommodating growing organizations with changing needs. The solution can easily scale to support an increasing number of remote users without compromising performance. With robust performance metrics, businesses can ensure that even during peak usage times, the VPN remains responsive and reliable.

In summary, WatchGuard Technologies' SSL VPN solution combines ease of use, robust security, flexible authentication, and scalability. These features make it an ideal choice for organizations seeking to provide secure remote access to their employees while maintaining a strong defense against cyber threats. With WatchGuard, businesses can confidently navigate the challenges of a digital landscape, ensuring their network remains secure as they embrace remote work.

WatchGuard Technologies Devices Cannot Communicate with the Firebox SSL VPN Gateway, Protocol

Models: SSL VPN