Online Help

This forum has different categories that you can use to look for information. The Technical Support team controls the forum during regular work hours. You do not get special help from Technical Support when you use the forum. To contact Technical Support directly from the web, log in to your LiveSecurity account. Click on the Incidents link to send a Technical Support incident.

Using the WatchGuard Users Forum

To use the WatchGuard Users Forum you must first create an account. Browse to http://www.watch- guard.com/forum for instructions.

Online Help

Online Help for the Firebox SSL VPN Gateway is included in the application software. It is available in the pane on the left side of your application window.

Product Documentation

We copy all user guides to the web site at http://www.watchguard.com/help/documentation.

Technical Support

Your LiveSecurity® Service subscription includes technical support for the WatchGuard® System Man- ager software and Firebox® hardware. To learn more about WatchGuard Technical Support, browse to the WatchGuard web site at:

http://www.watchguard.com/support

Note

You must activate LiveSecurity Service before you can get technical support.

LiveSecurity Service technical support

All new Firebox products include the WatchGuard LiveSecurity Technical Support Service. You can speak with a member of the WatchGuard Technical Support team when you have a problem with the installa- tion, management, or configuration of your Firebox.

Hours

WatchGuard LiveSecurity Technical Support operates from 6:00 AM to 6:00 PM in your local time zone, Monday through Friday.

Telephone number

877.232.3531 (select option #2) in United States and Canada +1.206.613.0456 in all other countries

Web site

http://www.watchguard.com/support

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Firebox SSL VPN Gateway

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WatchGuard Technologies SSL VPN Online Help, Product Documentation Technical Support, Using the WatchGuard Users Forum
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SSL VPN specifications

WatchGuard Technologies offers a robust SSL VPN solution designed for secure remote access to corporate networks. As businesses increasingly rely on a remote workforce, the need for secure and reliable connectivity has never been more critical. WatchGuard's SSL VPN features advanced security technologies that ensure data integrity and confidentiality while enabling seamless access to applications and resources.

One of the standout features of WatchGuard's SSL VPN is its user-friendly interface. The solution is designed to simplify the user experience, enabling employees to connect to the VPN with minimal complexity. With a straightforward setup process, users can quickly establish secure connections from various devices, including laptops, smartphones, and tablets. This flexibility supports a diverse workforce, allowing employees to work from different locations without compromising security.

In addition to its ease of use, WatchGuard's SSL VPN is built on robust security technologies. It employs end-to-end encryption to safeguard data in transit, ensuring that only authorized users can access sensitive information. By utilizing SSL (Secure Sockets Layer) protocols, the VPN creates a secure tunnel between the user’s device and the corporate network, protecting against potential threats such as eavesdropping or man-in-the-middle attacks.

Moreover, WatchGuard Technologies includes multiple authentication options, adding another layer of security. The solution supports multi-factor authentication (MFA), requiring users to provide additional verification beyond just a password. This could involve mobile device verification or biometric authentication, significantly reducing the risk of unauthorized access.

Another key characteristic of WatchGuard’s SSL VPN is its integration with other WatchGuard security solutions. Businesses can benefit from a comprehensive security posture by leveraging firewalls and intrusion prevention systems along with the SSL VPN. This holistic approach ensures that remote connections are continually monitored and secured against evolving cyber threats.

Scalability is also a crucial aspect of WatchGuard's SSL VPN, accommodating growing organizations with changing needs. The solution can easily scale to support an increasing number of remote users without compromising performance. With robust performance metrics, businesses can ensure that even during peak usage times, the VPN remains responsive and reliable.

In summary, WatchGuard Technologies' SSL VPN solution combines ease of use, robust security, flexible authentication, and scalability. These features make it an ideal choice for organizations seeking to provide secure remote access to their employees while maintaining a strong defense against cyber threats. With WatchGuard, businesses can confidently navigate the challenges of a digital landscape, ensuring their network remains secure as they embrace remote work.
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