User Guide | WireSpeed Dual Connect Modem |
9.TECHNICAL SUPPORT INFORMATION
9.1Westell Technical Support
If technical assistance is required, contact Westell by using one of the following options:
Phone:
email: global_support@westell.com
Visit Westell at www.westell.com to obtain additional information, view frequently asked questions, and enter on- line service requests.
10. WARRANTY AND REPAIRS
Warranty
Westell warrants this product to be free from defects at the time of shipment. Westell also warrants this product to be fully functional for the time period specified by the terms of the warranty. Any attempt to repair or modify the equipment by anyone other than an authorized Westell representative will void the warranty.
Repairs
Westell will repair any defective Westell equipment without cost during the warranty period if the unit is defective for any reason other than abuse, improper use, or improper installation, or acts of nature. Before returning the defective equipment, request a Return Material Authorization (RMA) number from Westell. Once an RMA number is obtained, return the defective unit, freight prepaid, along with a brief description of the problem to:
Westell, Inc.
ATTN: R.G.M Department
750 N. Commons Drive
Aurora, IL
Westell will continue to repair faulty equipment beyond the warranty period for a nominal charge. Contact a Westell Technical Support Representative for details.
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