Westell Technologies 6000, 6100, 6110 21. TECHNICAL SUPPORT INFORMATION (Models 6000, 6100, 6110) , Westell Technical Support , 22. WARRANTY INFORMATION (Models 6000, 6100, 6110) , Warranty , Repairs

030-300411 Rev. A 137 July 2004

Westell (Models 6000, 6100, 6110)

User Guide

21. TECHNICAL SUPPORT INFORMATION (Models 6000, 6100, 6110)

If technical assistance is required, contact Westell by using one of the following options:

North America

Phone: 1-630-375-4500

U.K./Europe

Phone: (44) 01256 843311

Visit Westell at www.Westell.com to view frequently asked questions and enter on-line service requests, or send

email to global_support@westell.com to obtain additional information.

Westell warrants this product free from defects at the time of shipment. Westell also warrants this product fully

functional for the period specified by the terms of the warranty. Any attempt to repair or modify the equipment by

anyone other than an authorized Westell representative will void the warranty.

Westell will repair any defective Westell equipment without cost during the warranty period if the unit is defective

for any reason other than abuse, improper use, or improper installation, or acts of nature. Before returning the

defective equipment, request a Return Material Authorization (RMA) number from Westell. Once an RMA

number is obtained, return the defective unit, freight prepaid, along with a brief description of the problem to:

North America

Westell, Inc.

ATTN: R.G.M Department

750 N. Commons Drive

Aurora, IL 60504-7940 USA

U.K./Europe

Westell, Ltd.

Ringway House

Bell Road

Daneshill

Basingstoke

RG24 8FB

United Kingdom

Westell will continue to repair faulty equipment beyond the warranty period for a nominal charge. Contact a Westell

Technical Support Representative for details.