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The ice maker is not producing ice
The freezer temperature is not cold enough to
produce ice.
Wait 24 hours after hook-up for ice production. See the
“Setting the Controls” section.
The ice maker arm is in the “OFF” (arm up) position.
Lower arm to the “ON” (arm down) p ositi on. Se e the “ Ice
Maker Operation” section.
The water line shut-off valve to the refrigerator is not
turned on.
Turn on the water valve. See the “Connecting the
Refrigerator to a Water Source” section.
An ice cube is jammed in the ejector arm.
Remove the ice from the ejector arm with a plastic
utensil. Refer to the “Ice Maker Operation” section.
The ice maker mold has no water in it or no ice has
been produced.
Check to see if your refrigerator has been connected to
your home water supply and the supply shut-off valve is
turned on. Refer to the “Connecting the Refrigerator to a
Water Source” section.
NOTE: If not due to any of the above, there may be a
problem with the water line. Call for service.
The ice maker is producing too little ice
The ice maker has just been installed.
Wait 72 hours for full ice production to begin. Once your
refrigerator is cooled down, the ice maker should begin
producing 70-120 cubes every 24 hours.
A large amount of ice has just been removed.
Allow 24 hours for ice maker to produce more ice.
The controls are not set correctly.
Refer to the “Setting the Controls” section.
The water shut-off valve is not turned completely on.
Turn valve on fully. Refer to the “Connecting the
Refrigerator to a Water Source” section.
There is a water filter installed on the refrigerator.
This filter may be clogged or installed incorrectly.
First, check the filter installation instructions to ensure
that the filter was installed correctly and is not clogged. If
installation or clogging is not a problem, call a qualifi ed
person or a technician.
Off-taste or odor in the ice
The plumbing connections are new, causing
discolored or off-flavored ice.
Discard the first few batches of ice.
The ice cubes have been stored for too long.
Throw old ice away and make a new supply.
Food in the refrigerator has not been wrapped
properly.
Refer to “Storing frozen food” in the “Food Storage
Guide” section.
Freezer and ice bin need to be cleaned.
See the “Cleaning Your Refrigerator” section.
Water contains minerals (such as sulfur).
A filter may need to be installed to remove the minerals.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the
automatic exterior moisture control.
Temperature is too warm
The air vents are blocked in either compartment.
This prevents the movement of cold air from the
freezer to the refrigerator.
Remove any objects from in front of the air vents. Refer
to “Ensuring Proper Air Circulation” for the location of air
vents.
The door(s) are opened often.
Be aware that the refrigerator will warm when this
occurs. In order to keep the refrigerator cool, try to get
everything you need out of the refrigerator at once, keep
food organized so it is easy to find, and clos e the door as
soon as the food is removed.
A large amount of food has just been added to the
refrigerator or freezer.
Adding a large amount of food warms the refrigerator. It
can take several hours for the refrigerator to return to the
normal temperature.
The controls are not set correctly for the
surrounding conditions.
Refer to the “Setting the Controls” section.