Whirlpool CL-8 Possible Exceptions

Appendix

80

Possible Exceptions

Exception Cause

AC power off Unplugged or AC failed

AC power on Plugged in or AC turned on

Audit table lost N/A

Coin drop 1 pulse too

short Bad coin, fishing of drop, or incorrect coin acceptor set up.

Coin drop1 pulse too

long Bad coin, fishing of drop or incorrect coin acceptor set up.

Coin drop2 pulse too

long Bad coin, fishing of drop or incorrect coin acceptor set up.

Coin drop2 pulse too

short Bad coin, fishing of drop or incorrect coin acceptor set up.

Drain time too long Drain time is greater than 15 minutes. This is only logged,

no action is taken.

Factory reset N/A

Fill time too long Fill time is greater than 30 minutes. This is only logged, no

action is taken.

Fill time too short Fill time is less than 2 minutes. This is only logged, no

action is taken.

Free vend given

during service

routine

N/A

Internal backup table

bad N/A

Internal main table

bad N/A

Internal table lost Controller lost one of its setup tables

Invalid owner ID Bad ID from Palm™ handheld

Manual back in

service N/A

Manual out of service Service person entered a manual command on control

board to indicate “OFF” on display.

Reserved internal

exception N/A

Service table lost N/A

Setup table lost N/A

Time: Fall back Return to Standard Time

Time: Spring

Forward Daylight Savings

Washer lid did not

open

Washer lid switch must be detected as open before it is

allowed to run another wash cycle. The washer displays

=OFF= on the display until the service routine is run. See

product Tech Sheet or Service Manual/Job Aid for Service

Routine Procedure. Possible defective lid switch.

Contents

Main CL-8 Copyrights and Liability Limitations THE ADVANTECH PRODUCT LINE Literature Cross Reference Table of Contents Table of Contents Page Page Page ADVANTECH Overview ADVANTECH Commercial Laundry Products Page ADVANTECH Software HotSync Page Minimum PC System Requirements Minimum Handheld Requirements Page Installing ADVANTECH Management Software Note: ADVANTECH Management Software Installation Installing ADVANTECH Management Software (continued) Installing DCOM95 DCOM95 before installing the Management Software ADVANTECH Management Software Installation Hints: DCOM95 Yes End User Agreement Yes for Windows 95 window appears, click on Yes Page Page Installing ADVANTECH Handheld Software ADVANTECH Handheld Software Installation Note: Transfer Palm Application Warning window will appear, click on Yes. Note: ADVANTECH Handheld Software Installation Page Page ADVANTECH Management Software Setup Management Software Overview Note: ADVANTECH Management Software Setup ADVANTECH Management Software Setup Locations Locations Creating a New Location Location Info Submit Editing Location Information Deleting a Location Passwords Setting the Management Password Important: Note: Setting the Access Control Password Important: Note: Setting Service Person IDs and Passwords Hints: Note: If you delete a Service Person ID, that Setting the Software Update Password ADVANTECH Management Software Setup Machine Templates Machine Templates Creating a New Machine Template Template or a New Dryer Template. Make Page Page Editing an Existing Template Deleting a Machine Template Special Prices Overview Setting Special Prices Note: Important: ADVANTECH Management Software Setup Special Price Examples Page ADVANTECH Management Software HotSync Downloading Machine Setup Data to the Palm Handheld via a HotSync Synced Mode, where all features will become PDA Data Transfer Page Data exchange between PDA & Machine Overview Starting the Handheld Software and Logging In Login Service ID password Page Data exchange between PDA & Machine Initializing Machines Initialization Page Page Hint: Using the Send Setup Command Note: Using the Get Audit Command Important: Using the Utilities Command Using the One Touch Command Page Audits Overview Uploading Audits Data Transfer Viewing Audits Audits Page Page Viewing Histograms Note: Creating a Manual Audit Audit Problems Deleting an Audit Existing Machines Viewing an Existing Machine Deleting an Existing Machine Page Overview Viewing Exceptions Page Deleting an Exception Page Overview Viewing Service Data Entering Service Data Manually Deleting Service Data Page Overview Viewing Reports Note: Exporting Reports Note: Printing Reports Note: Page Page Firmware Update Firmware Update Downloading Firmware to PDA Firmware Update Installing Firmware On a Machine Firmware Update NOTES: Page Page 76 Passwords and IDs Backing Up the Management Software Hint: Reinstall Procedures Appendix Problems Note: Audit Discrepencies Message Appearing in Audit Reconciliation Problems Window Appendix Possible Exceptions Exception Cause Appendix Report Types Category: Setup Reports Page Page Exporting Reports NOTES Page Page Troubleshooting 88 If you experience problems with the software, consult this list for troubleshooting tips. Page Page Page Page Page Index Quick Reference Page ADVANTECH System Quick Reference Sheet Important: U.S.A. 1-800-no-belts (1-800-662-3587)