If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM |
| CHECK IF |
Dtyer will not run. | Power | cord is plugged in. |
| Home’s main fuse has blown or | |
| circuit | breaker has tripped. Also |
| check | if a |
| circuit | breaker has been used. |
Dryer door is closed.
Start button is pushed firmly.
Controls are set in a running or
ON position.
DOW will not heat. Cycle control knob or tempera- ture selector is set on an Air setting.
Heat cycle is in its last minutes (there is no heat during that time).
Home’s main fuse has blown or circuit breaker has tripped. Also check if a
Gas shutoff valves are open both on dryer and on supply line if yours is a gas dryer.
SOLUTION
Firmly plug cord into electrical outlet. Reset controls and push start button.
Turn cycle control knob to OFF. Replace fuse with a
Close door firmly.
Push start button.
Set controls and push start button.
Reset cycle control knob or tempera- ture selector to heat setting.
Wait for cycle to finish.
Turn cycle control knob to OFF. Replace fuse with a
The circuit supplying an electric dryer uses 2 breakers or 2 fuses. If one breaker has tripped or one fuse has blown, the dryer may run, but not heat,
Turn cycle control knob to OFF. Open gas valves. Wait 5 minutes. Reset controls and push start button.
continued on next page
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