Whirlpool FES364B If you need assistance, If you need service, If you need FSP@ Replacement parts

2. If you need assistance . ..

Call our toll-free telephone number. Dial toll-free from anywhere in the U.S.A.:

I-800-44-ROPER (l-800-447-6737)

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.

For further information, write to:

Mr. William Clark

Consumer Assistance Representative

Roper Brand Appliances

2000 North M-63

Benton Harbor, Ml 49022-2692

Please include a daytime phone number in your correspondence.

3. If you need service .. .

Contact the dealer from whom you pur- chased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our toll-free telephone number in Step 2.

4.If you need FSP@

replacement parts . . .

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your ROPER@ appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new ROPER appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call our toll- free telephone number in Step 2.

5.If you are not satisfied with how the problem was solved .. .

l Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer, and Roper Brand Appliance warrantor have failed to resolve your problem.

Major Appliance Consumer Action Program 20 North Wacker Drive

Chicago, IL 60606

l MACAP will in turn inform us of your action.

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