TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■Has a household fuse blown or has the circuit breaker tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
■Is this the first time the surface burners have been used? Turn on any one of the surface burner knobs to release air from the gas lines.
■Is the control knob set correctly? Push in knob before turning to a setting.
■Are the burner ports clogged?
On sealed burner models, see “Surface Burners” section.
Surface burner flames are uneven, yellow and/or noisy
■Are the burner ports clogged?
On sealed burner models, see “Surface Burners” section.
■On models with caps, are the burner caps positioned properly?
See “Surface Burners” section.
■Is the burner damaged?
On models with caps, look for a warped cap. If cap will not spin freely on a flat surface, painted side down, the cap is warped. Switch cap with a different surface burner to check for further warping. Contact a trained repair specialist.
■Is propane gas being used?
The appliance may have been converted improperly. Contact a trained repair specialist.
Surface burner makes popping noises
■Is the burner wet? Let it dry.
Burner sparks but does not light
■Is there continuous sparking, but the burner does not light?
Discontinue use of the surface burner and contact a service technician.
Excessive heat around cookware on cooktop
■Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than 1 in. (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
■Is the proper cookware being used? See “Cookware” section.
■Is the control knob set to the proper heat level? See “Cooktop Controls” section.
■Is the appliance level?
Level the appliance. See the Installation Instructions.
Grille and Griddle results not what expected
■Was the grille or griddle preheated?
Preheat grille or griddle. See “Grille” or “Griddle” sections for more information.
■Is there proper air circulation between foods? Space food evenly across the grille grates.
■Are foods taking too long to cook?
Partially frozen or very cold foods will increase cooking time. Thoroughly defrost foods.
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