If you need service or assistance,

we suggest you follow these five steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools

of

any

kind.

 

 

 

 

 

 

 

If

nothing

operates:

 

 

 

 

 

 

l

Is the

power

supply

cord

plugged

into

a live

 

circuit with the proper voltage? (See page 25.)

l Have

you

checked

your

home’s

 

main

fuse

or

 

circuit

breaker

box?

 

 

 

 

 

 

l

Have

you

checked

the electric

company

for

 

 

a power

failure?

 

 

 

 

 

 

 

 

 

If the microwave

oven

will not

run:

 

 

 

l

Is the

oven

being

 

used

as a timer?

 

 

 

l

If the

Temperature

 

probe

is being

used,

is it

 

 

plugged

tightly

into

its socket?

 

 

 

 

l

Is the

door

firmly

closed

and

latched?

 

 

l Did you touch START?

 

 

 

 

 

 

l Did you follow the directions exactly?

 

 

If

the

microwave

 

cooking

 

times

seem

too

long:

 

 

 

 

 

 

 

 

 

 

 

 

l

 

Is the electric

supply

to

your home

low

or

 

 

lower

than

normal?

Your

electric

company

 

 

can

tell

you if the

line

voltage

is low.

 

 

l

Is the Cook Power at the recommended

 

 

 

setting?

 

 

 

 

 

 

 

 

 

 

 

l Are you allowing for more time when cooking

 

 

more food at one time?

 

 

 

 

 

If the display

shows

a time

counting

down but

the oven is not cooking:

 

 

 

 

 

 

l Is the Minute Timer in use?

 

 

 

 

 

l

Is the

oven

door

closed

completely?

 

 

. Is the oven in standing time between QUICK DEFROST and COOK or AUTO SET TIME? (See page 15.)

If you do not hear a Programming

Tone (page 6):

l

Is the command

correct?

 

l

Has the tone been

cancelled?

 

If the fan seems to be running slower than usual:

l Has the oven been stored in a cold area? The

 

fan will run slower until the oven warms up to

 

normal

room

temperature.

 

 

 

 

 

If

there

 

has

been

a

power

 

interruption,

the

Display

 

will

 

show

 

88:88.

 

Reset

the

clock

(page

 

91.

 

 

 

 

 

 

 

 

 

 

 

If the microwave

 

oven

turns

off too

soon

or not

soon enough when using the probe:

 

 

l

Is at

least 1/3of

the

probe

in the

food?

 

l

Is the

 

probe

 

tip

in the

center

of

the

food?

l

Is the

 

probe

 

touching

 

bone

or

fat?

 

 

l

Have

you

allowed

 

roasts

to stand for a few

 

minutes after

cooking?

 

 

 

 

 

 

l

Is the

 

probe

 

plugged

 

tightly

into its socket?

l Is Cook Power set correctly?

 

 

 

 

l

Is the

 

Probe

Temperature

set correctly?

 

2.If you need assistance?..

Call Whirlpool COOL-LINE@ service as-

sistance telephone number. Dial free from anywhere in the U.S.:

1-800-253-1301

and talk with one of ourtrained Consultants. The Consultants can instruct you in how to obtain satisfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area.

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Whirlpool MW8650XS manual Before calling for assistance, If you need assistance?