If you need service or assistance,
we suggest you follow these four steps:
1.Before calling for assistance...
Performance problems often result from little things you con find and fix yourself without tools of any kind.
If nothing operates:
l Is the power supply cord plugged into a live circuit with the propervolt- age? (See lnstallotion Instructions.)
l Hove you checked your home’s main fuses or circuit breaker box?
If the oven will not operate:
lIs the Oven Selector turned to a set- ting (BAKE or BROIL, but not TIMED BAKE]?
l 1s the Oven Temperature Control turned to a temperature setting?
If surface units or
l Hove you checked your home’s main fuses or circuit breaker box?
l Are surface units or module plug- ged in all the way?
l Do the control knobs turn?
If surface unit control knob(s) will not turn:
lDid you push in before trying to turn?
If the
l Are the Oven Selector and Oven Temperature Control set on CLEAN?
l Does the Start Time Dial show the correct time of day?
lIsthe Stop Time Dial set ahead to the time you wont the cleaning cycle to stop?
If cooking results are not what you expected:
Oven
lIs the range level?
l Are you using pans recommended in the Cooking Guide?
l If baking, hove you allowed lY2 to 2 inches
l Hove you preheated the oven asthe recipe calls for?
lAre the pans the size called for in the recipe?
l Are you following a tested recipe from a reliable source?
Coil Elements
l Is the cooktop level?
l Are you using pans recommended on page 6?
lAre the pans the size called for in the recipe?
l Do the cooking utensils fit the sur- face units being used?
l Do the cooking utensils hove smooth, flct bottoms?
Grill
l Did you leave space between the food items?
l Was the grill preheated for the proper amount of time?
l Was food partially frozen or very cold before grilling? Cooking time will be longer.
Solid Elements
lDid you use a HIGH setting for a very short time, then use Q LOW setting to complete cooking.
l Are you using metal pans?
l Are you using pans with flat bottoms?
See the Cooking Guide for more infor- motion on cooking problems and how to solve them.
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