If You Need Service or Assistance
Continued
2. If you need assistance* ...
Call Whirlpool Consumer Assistance Center telephone number. Dial free from anywhere in the U.S.:
and talk with one of our trained consuftants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to: Mr. William Clark
Consumer Assistance Representative Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
3. If you need service’ ...
Whirlpool has a nationwide network of authorized WhirlpoolSM service companies. Whirlpool service technicians are
trained to fulfill the product warranty and provide
Step 2) or look in your telephone directory Yellow Pages under:
4.If you need FSP replacement parts’ ...
FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2.
5.If you are not satisfied with how the problem was solved* ...
l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of indepen- dent consumer experts that voices consumer views at the highest levels of the major appli- ance industry.
l Contact MACAP only when the dealer, author- ized servicer and Whirlpool have failed to resolve your problem.
Major Appliance Consumer Action Panel 20 North Wacker Drive
Chicago, IL 60606
lMACAP will in turn inform us of your action.
*When requesting assistance, please provide: model number, serial number, date of pur- chase, and a complete description of the prob- lem. This information is needed in order to better respond to your request.
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