If you need service or assistance,
we suggest you follow these five steps:
lo Before calling for
assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
It nothlng operates:
l Is the range properly connected to gas and electrical supplies? (See “Installation Instructions:‘)
l Have you checked your home’s main fuses or circuit breaker box?
l Is the flow of combustion and/or
ventilation air to the range blocked? Do not block the air flow to and around the range.
lIs the Oven Temp control knob turned to a temperature setting or
BROIL?
If burner fails to light:
l Is the range connected to electrical power?
l Have you checked your home’s main fuses or circuit breaker box?
l Are burner ports clogged? (See page15.)
If burner flames are uneven:
l Are burner ports clogged? (See page 15.1
If burner flames lift off ports, are yellow, or are nolsy when turned off:
l The air/gas mixture may be incor- rect. (Call for service.)
If burner makes a popping noise when ON:
l Is the burner wet from washing? Let dry.
It control knob(s) will not turn:
lDid you push in before trying to turn?
If soil is visible on Contlnuous- Cleaning oven finish:
l The special finish is designed to gradually reduce oven sol1 during normal baking or roasting. It is not designed to keep your oven spot- less, only presentably clean.
l The door is cooler than the oven walls. Soil will be more visible on the door than other areas in the oven. See page 14for how to clean.
l Sugar and starchy spills may leave stains. See page 14 for hand clean- ing tips. Use foil on lower mck to catch these spills.
If cooking results aren’t what you expected:
lIs the range level?
l Are you using pans recommended in the ‘Cooking Guide”?
l If baking, have you allowed lY2to 2 inches
lHave you preheated the oven as the recipe calls for?
lAre the pansthe size called for in the recipe?
l Are you following a tested recipe from a reliable source?
l Do the cooking utensils have smooth, flat bottoms and tit the sur- face burners?
See the Cooking Guide for more tnfor- mation on cooking problems and how to solve them.
