TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see “Requesting Assistance or Service” on page 32.

RANGE DOES NOT WORK

PROBLEM

CAUSE

 

 

Nothing works

The range is not properly connected to the gas supply. Contact an

 

authorized service technician to reconnect the range to the gas supply.

 

(See the Installation Instructions.)

 

You have blown a household fuse or tripped a circuit breaker.

 

The control knob is not set correctly. Push in the control knobs before

 

turning them.

OVEN/BROILER BURNER

PROBLEM

CAUSE

 

 

The oven does not work

You have not set the electronic control correctly. Refer to the proper

 

instructions.

 

The main or regulator gas shutoff valve is in the off position. (See the

 

Installation Instructions.)

 

 

The burner fails to light

The ignitor is broken. Contact an authorized service technician to replace it.

 

You have blown a household fuse or tripped a circuit breaker.

The burner flames lift away from the ports, are yellow, or are noisy

The air/gas mixture is incorrect. Contact an authorized service technician to check the air/gas mixture or see the Installation Instructions.

SURFACE BURNERS

 

PROBLEM

CAUSE

 

 

 

 

 

 

The burner fails to light

You have blown a household fuse or tripped a circuit breaker.

 

 

The burner ports may be clogged. Clean them with a straight pin. (See page 26.)

 

 

 

 

 

 

The burner flames are

The burner ports may be clogged. Clean them with a straight pin. (See page 26.)

 

uneven

 

 

 

 

 

 

 

 

The burner flames lift off

The burner needs cleaning. (See pages 25 and 26.)

 

the ports, are yellow, or

The air/gas mixture is incorrect. Contact an authorized service technician to

 

are noisy when turned off

 

check the air/gas mixture or see the Installation Instructions.

 

 

 

 

 

 

 

The burner makes a

The burner is wet from washing. Let it dry.

 

popping noise when on

 

 

 

 

 

 

 

 

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Whirlpool SF325PEE warranty Troubleshooting, Range does not Work, OVEN/BROILER Burner, Surface Burners, Problem Cause