Conclusions
After completing the temperature differential test, determine if the unit is not cooling at all or if it is not cooling enough.
If the unit is not cooling at all, contact WhisperKOOL Customer Service at 800.343.9463. Be sure to have the measurements and results from your Temperature Differential test available.
If the unit is cooling but not cooling fully (with a evaporator differential of
•Check to make sure that there is at least 3’ of unobstructed space in front of the fans/vents to allow adequate ventilation. Improper ventilation causes the majority of problems with cooling units.
•On the condenser side, if the inlet air temperature is >90°F and/or the outlet air temperature is >120°F, there is too much heat on the back side of the unit which is preventing it from cooling fully. To remedy this, heat needs to be dissipated away from the unit through an exhaust fan or other means of ventilation on the exhaust side. You can contact Vinothèque Customer Service to request a ducting flange adapter at no charge to assist in directing heat away from the unit (for warranty units only).
•You might consider installing a WhisperKOOL approved ventilation ducting system for your unit which can be obtained through WhisperKOOL Customer Service.
•Contact WhisperKOOL Customer Service at 800.343.9463. Be sure to have the measurements and results from your Temperature Differential test available.
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