Troubleshooting

WiLife User Guide

Maintenance Problem

I am unable to see my site or cameras from WiLife Online account

Solution

To view your cameras remotely you need four items: proper Command Center configuration, an active WiLife Online account, Internet connectivity, and a compatible remote device. Check the following items:

Ensure that you have created a WiLife Online account by registering at www.wilife.com.

Verify that your account name (e-mail address) and password match those used to create your account.

Test your account information accuracy by going to the Setup > Remote dialog and clicking the Apply Changes button.

Test your internet connection from your device by opening an Internet browser on the device and going to the www.wilife.com site.

Test the compatibility of your Internet Browser or Cell Phone by reviewing our documented system requirements.

Status Lights

We incorporated Light Emitting Diodes (LEDs) as part of our design for the WiLife Camera, Power Supply, and USB receiver to make it easy to quickly diagnose many problems.

CAMERA STATUS LIGHTS

There are six status lights (LEDs) on the camera in various locations. Point the camera lens toward you with the three green LEDs on the right-hand side to read the following table.

LED

Top Green

Middle Green

Bottom Green

Front Red

Bottom Green

Bottom Amber

Description

Flashes when the camera captures a video frame Flashes when the camera encodes a video frame

Flashes when the camera sends a video frame to Command Center

On when camera has power and flashes when it detects motion. Note that you can disable this LED from the advanced camera setup

Located near the network connector, the green light is on when the camera has successfully started its internal software

Also located near the network connector, the amber light flashes when it sends data over the network. It flashes slowly when communicating with the power supply only and quickly when sending data to the Command Center application

POWER SUPPLY STATUS LIGHTS

There are five status lights on the WiLife Camera power supply.

LED

Top Green

Middle Green

Bottom Green

Bottom Green

Bottom Amber

Description

Steady green when power supply has power

Steady green when the power supply is connected to the HomePlug network Flashes when sending and receiving data to the camera

Located near the network connector, the green light is on when the camera has successfully linked to the camera

Also located near the network connector, the amber light flashes when sending and receiving data to the camera. It flashes slowly when communicating with the

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WiLife V2.1 manual Camera Status Lights, Power Supply Status Lights

V2.1 specifications

WiLife V2.1 is an innovative home security system that has emerged as a reliable choice for individuals and families looking to enhance their home safety. This advanced version builds on its predecessors by integrating cutting-edge technology with user-friendly features designed for everyday use.

One of the main characteristics of WiLife V2.1 is its seamless wireless connectivity, which enables users to monitor their homes in real-time from anywhere in the world. The system uses advanced Wi-Fi protocols to transmit video feeds and notifications directly to smartphones, tablets, and computers, ensuring that you can stay informed about what's happening at your property no matter where you are.

The WiLife V2.1 features high-definition video recording capabilities, with options for both 720p and 1080p resolution. This allows for crystal-clear images and videos, which are essential when identifying faces or license plates. Additionally, the system is equipped with infrared night vision technology. This feature ensures that your property is monitored even in low-light conditions, providing you with 24/7 surveillance.

Another key element of the WiLife V2.1 is its customizable motion detection system. The sensors can be adjusted according to your specific needs, allowing you to set zones for monitoring. This helps reduce false alarms caused by pets or passing vehicles. When motion is detected, users receive immediate alerts via push notifications, enabling them to respond quickly to any potential security threats.

Furthermore, the WiLife V2.1 offers cloud storage options, ensuring that all recorded footage is securely stored and accessible on-demand. This eliminates the risk of losing crucial evidence in the event of a theft or incident, as users can easily retrieve and share the footage with authorities.

Installation is also made easy with the WiLife V2.1. The system is designed for quick and hassle-free setup, often requiring no more than a smartphone app and an internet connection. This user-friendly approach appeals to many consumers who may lack technical expertise.

In summary, the WiLife V2.1 is a robust home security solution that combines high-definition video recording, advanced motion detection, and easy cloud access. Its wireless capabilities and user-friendly design make it a top contender for anyone looking to secure their home effectively. With its innovative features and technologies, WiLife V2.1 represents a significant advancement in the realm of home security systems.