Winegard SK-3005 installation manual Troubleshooting, ######, Not Receiving 99

Troubleshooting

ANTENNA CONNECTION	Check the data cable connection on the back of the TRAV’LER interface box. It may
FAILED	not be connected properly.
EL HOME FAILURE	Something is preventing the TRAV’LER mount from raising as it attempted to find
	the HOME position. Look for obstructions if unit has recently been manually raised
	or if the electronics have been replaced. The calibration may need to be reset.
	Contact Winegard Technical Support 1-800-788-4417.
AZ MOTOR STALLED	Something is preventing the TRAV’LER mount from rotating; look for obstructions. If
	there is no obvious obstruction, contact Winegard Technical Support at 1-800-788-4417.
EL MOTOR STALLED	Something is preventing the TRAV’LER mount from raising or lowering; look
	for obstructions. If there is no obvious obstruction, contact Winegard Technical
	Support at 1-800-788-4417.
SK MOTOR STALLED	Something is preventing the TRAV’LER reflector and LNBF from rotating; look
	for obstructions. If there is no obvious obstruction, contact Winegard Technical
	Support at 1-800-788-4417.
STOW FAILURE	The TRAV’LER antenna is not stowed. Do not try to move the vehicle. Try to stow
ANT NOT STOWED	the TRAV’LER antenna again. If it fails again, check for obstructions.
STOW FAILURE	Check the data cable connection on the back of the TRAV’LER interface. It may not
STOW UNKNOWN	be connected properly.
AZ MOTOR RUN REVERSE	Contact Winegard Technical Support at 1-800-788-4417.
EL MOTOR RUN REVERSE	Contact Winegard Technical Support at 1-800-788-4417.
SK MOTOR RUN REVERSE	Contact Winegard Technical Support at 1-800-788-4417.
AZ MOTOR RUNAWAY	Contact Winegard Technical Support at 1-800-788-4417.
EL MOTOR RUNAWAY	Contact Winegard Technical Support at 1-800-788-4417.
SK MOTOR RUNAWAY	Contact Winegard Technical Support at 1-800-788-4417.
NO LNB VOLTAGE	The TRAV’LER antenna is not seeing the required 12–18 VDC needed to power
	the LNBF. Check the coax connections. If these are all connected properly, contact
	Winegard Technical Support at 1-800-788-4417.
UNKNOWN ERROR	Contact Winegard Technical Support at 1-800-788-4417.
######
C MOTOR NOT FOUND	Contact Winegard Technical Support at 1-800-788-4417.
NOT RECEIVING 99 and 103	Make sure the B-Band Converter is installed.
ANTENNA WILL NOT	See emergency manual stow instructions on page 4 of the operation manual.
AUTOMATICALLY STOW.

Weather and vehicle location can impact the ability of the TRAV’LER antenna to locate all of the required satellites. Obstructions such as buildings or tree limbs can block the satellite signals and prevent the TRAV’LER antenna from successfully locating all of the satellites for Multi-Sat Mode. Make sure you have a clear view of the southern sky.

6 Operation