TROUBLESHOOTING

Before you call

Solutions to Common Problems

Review this list before you call for service. This list covers problems that are not the result of defective materials or workmanship.

PROBLEM

POSSIBLE SOLUTION

The remote control

• Make sure the remote control batteries are inserted correctly.

does not work.

• Replace worn-out batteries.

 

 

The unit leaves smoke

• Make sure the sensor is not blocked or clogged.

and odors in the air.

• Move the unit closer to the offending odors.

 

• Replace or wash the filter as needed.

 

 

The unit seems to

• Replace or wash the filter as needed.

produce odors.

 

 

 

The dust or odor light

• Clear the sensor with a vacuum cleaner, as it may be blocked

is green, but there is

or clogged.

still dust/odor in the air.

 

 

 

The dust or odor light

• Clear the sensor with a vacuum cleaner, as it may be blocked

is orange or red, but

or clogged.

the air seems clean.

 

 

 

Unit makes a ticking

• This indicates that the PlasmaWaveTM function is working.

sound.

If the sound is distracting, turn off this function while you are

 

in the room.

 

 

Unit interferes with

• Because this unit radiates radio frequency energy, we suggest

radio or television

you try one or more of the following:

reception.

- For better reception, adjust the television/radio antenna.

 

- Move the unit away from the affected television/radio.

 

- Plug the unit power cord into an outlet different from the

 

television/radio power cord.

 

 

The REPLACE FILTER

• Press the FUNCTION and OFF TIMER buttons at the same

INDICATOR remains lit

time for five seconds. The REPLACE FILTER INDICATOR

after replacing the filter

will flash five times and turn off.

cassette.

 

 

 

© WINIX INC. 2500 West Higgins Rd, Suite 610, Hoffman Estates IL 60195, USA

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Winix Air Cleaner manual Troubleshooting, Solutions to Common Problems, Problem Possible Solution