Troubleshooting Reference

Table 4

Troubleshooting reference

Problem

 

Possible Cause

 

Solution

 

 

 

 

 

 

 

Measured

 

Use of an

 

The modified sinewave (MSW)

output voltage

average-reading, AC

 

output of the XPower Powerpack

is too low.

 

voltmeter to read

 

requires a true RMS reading meter,

 

 

output voltage.

 

such as the Fluke 87 series, for

 

 

 

 

accurate measurement.

 

 

Battery is almost fully

 

Press Battery Status button to verify

 

 

discharged.

 

battery status and recharge the

 

 

 

 

XPower Powerpack as necessary.

 

 

 

 

Battery Level indicators are only

 

 

 

 

accurate when the XPower

 

 

 

 

Powerpack has been disconnected

 

 

 

 

from all appliances and all charging

 

 

 

 

sources for fifteen minutes.

 

 

 

 

 

The battery

 

No voltage is present

 

Connect battery clips of the jump-

clips of the

 

at the battery clips of

 

start cable correctly to an external

jump-start

 

the jump-start cable

 

battery.

cables measure

unless they are

 

 

zero volts.

 

properly connected to

 

 

 

 

an external battery.

 

 

 

 

 

 

Charging light

No AC power at the

 

Ensure power is available at the wall

is Off when

 

wall receptacle.

 

receptacle.

AC Charger is

AC Charger is faulty.

 

Replace the AC Charger.

connected

 

 

 

 

 

 

 

Overload

 

Appliance power

 

Unplug the appliance and confirm

shutdown

 

requirements exceed

 

that the appliance’s power

 

 

the capability of the

 

requirement is 250 watts or less

 

 

XPower Powerpack.

 

before attempting to restart the

 

 

 

 

appliance.

 

 

 

 

 

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