Contacting Xantrex Customer Service

Contacting Xantrex Customer Service

If none of the troubleshooting suggestions work, you will need to call Xantrex Customer Service:

Phone: 1-800-670-0707 (toll free in North America) 1-604-420-1585 (outside of North America)

Fax: 1-800-994-7828 (toll free in North America) 1-604-420-1591 (outside of North America)

Email: CustomerService@xantrex.com

Web: www.xantrex.com

If possible, note the circumstances surrounding the failure below. This information will assist the service technician in diagnosing the problem quickly.

Serial number

Purchase date

Description of problem

Has this problem happened before?

Appliances running when problem occurred

Were any AC or 12 volt

DC appliances affected?

Description of indicators on front panel

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