85
Warranty and Product
Information
Warrant y
What does this warranty cover? This Limited Warranty is provided by Xantrex
Technology, Inc. ("Xantrex") and covers de fects in workmanship and materials in your C-
Series Multifunction DC Control ler. This warranty period lasts for two years from the da te
of purchase at the point of sale to you, the origi nal end user cust ome r . You require proof of
purchase to make warranty claim s.
This Limited Warrant y is transferable to subsequent owne rs but only for the unexpired
portion of the Warranty Period. Subsequent owners als o require proof of purchase.
What will Xantrex do? Xantrex will , at its option, repair or replace the defective product
free of charge, provi ded that you notify Xantrex of the product defect within the Warranty
Period, and provided that Xantrex through inspection establishes the existence of such a
defect and that it is covered by this Li mited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in per forming warranty
repair and building replacement products. Xantrex reserves the right to use parts or
products of ori ginal or improved design in the repa ir or replacemen t. If Xantrex repa irs or
replaces a product, its warranty continues for the remaining portion of the original
Warranty Period or 90 days from the date of the return shipment to the customer,
whichever is greater. All replaced products and all parts removed from repaired product s
become the property of Xantrex.
Xantrex covers both parts and lab or nec essar y t o repai r the produc t, and r et urn shipm ent t o
the customer via a Xantrex-selected non-expedited surface freight within the contiguous
United States and Canada. Alaska and Hawaii are excluded. Conta ct X antrex Customer
Service for details on freight policy for return shipments outside of the contiguous United
States and Canada.
How do you get service?If your produ ct requires troubleshooting or warranty service,
contact your merchant. If you ar e unable to contact your merchant, or th e merchant is
unable to provide service, contact Xantrex directly at:
Telephone: 1 800 670 0707 (toll free North America)
1 360 925 5097 (direct)
Fax: 1 800 994 7828 (toll free North America)
1 360 925 5143 (direct)
Email: customerservice@xantrex.com