Warranty and Product Information

Return Procedure

1.Package the unit safely, preferably using the original box and packing materials. Please ensure that your product is shipped fully insured in the original packaging or equivalent. This warranty will not apply where the product is damaged due to improper packaging.

2.Include the following:

•The RMA number supplied by Xantrex Technology, Inc. clearly marked on the outside of the box.

•A return address where the unit can be shipped. Post office boxes are not acceptable.

•A contact telephone number where you can be reached during work hours.

•A brief description of the problem.

3.Ship the unit prepaid to the address provided by your Xantrex customer service representative.

If you are returning a product from outside of the USA or Canada In addition to the above, you MUST include return freight funds and are fully responsible for all documents, duties, tariffs, and deposits.

If you are returning a product to a Xantrex Authorized Service Center (ASC) A Xantrex return material authorization (RMA) number is not required. However, you must contact the ASC prior to returning the product or presenting the unit to verify any return procedures that may apply to that particular facility.

Out of Warranty Service

If the warranty period for your C-Series Multifunction DC Controller has expired, if the unit was damaged by misuse or incorrect installation, if other conditions of the warranty have not been met, or if no dated proof of purchase is available, your inverter may be serviced or replaced for a flat fee.

To return your C-Series Multifunction DC Controller for out of warranty service, contact Xantrex Customer Service for a Return Material Authorization (RMA) number and follow the other steps outlined in “Return Procedure” on page 88.

Payment options such as credit card or money order will be explained by the Customer Service Representative. In cases where the minimum flat fee does not apply, as with incomplete units or units with excessive damage, an additional fee will be charged. If applicable, you will be contacted by Customer Service once your unit has been received.

88

975-0004-01-02 Rev D

Page 107 Page 109
Page 108
Image 108
Xantrex Technology C35, C40, C60 owner manual Return Procedure, Out of Warranty Service
Page 107 Page 109

C35, C60, C40 specifications

Xantrex Technology is a renowned name in the field of renewable energy solutions, particularly known for its robust line of solar charge controllers. Among its flagship products are the C-Series models: C40, C60, and C35. These charge controllers are specifically designed to optimize the use of solar panels, ensuring efficient energy conversion and battery management for off-grid renewable energy systems.

The C40 model stands out with its impressive 40-amp rating, making it suitable for larger solar installations. It features advanced microprocessor technology, enabling precise control over battery charging and discharging processes. This model supports multiple battery types, including flooded lead-acid, gel, and sealed batteries, allowing users to customize their energy systems according to their specific requirements. One of the key characteristics of the C40 is its easy-to-read LCD display, which provides real-time information on system performance, battery voltage, and charging status.

Moving to the C60, this model offers a higher capacity, rated at 60 amps. The C60 is designed for larger applications, such as RVs, boats, and remote cabins, where higher power requirements are common. It shares many features with the C40 but is equipped with additional capabilities to enhance its versatility. One notable characteristic is the built-in load control, which allows users to manage power distribution to connected devices intelligently. The C60 also incorporates a temperature sensor that adjusts charging parameters according to the battery’s temperature, protecting it from overcharging and extending its lifespan.

The C35, while a bit smaller with a 35-amp rating, is designed to cater to medium-sized applications. It offers similar functionalities as its counterparts, including support for multiple battery types and an intuitive LCD display. The C35 is an ideal solution for homeowners and small businesses looking for reliable performance without the need for extensive power management.

All three models feature a durable design, built to withstand the rigors of outdoor use. With a focus on user-friendly operation, these charge controllers come equipped with straightforward installation processes, making them accessible to both seasoned professionals and newcomers to solar energy. Additionally, their capability to integrate with various solar panel systems makes them a flexible choice for diverse renewable energy applications. With Xantrex’s C-Series charge controllers, users can reap the benefits of solar energy while ensuring their battery systems remain healthy and efficient.
Top Page Image Contents