iv Prosine 2.5/3.0 Installation & Operation Guide
System / Installation Information
Before you call Customer Service, please record the following information about your system. It will
help our staff to give you better service.
p
Serial Number
(This is on the side
of the Prosine).
p
Type of installation
(e.g., RV, Boat,
Home).
p
Date of installation.
p
Battery bank size.
p
Battery type (e.g.,
flooded, sealed gel
cell, AGM.
p
AC service setting.
p
AC wiring size and
length.
p
DC wiring size and
length.
p
Options installed on
inverter/charger.
p
Charger or Invert
mode when failure
occurred.
p
Warning, Error, or
Panel Fault
message if any.
p
Appliance(s)
operating when
failure occurred.