TROUBLESHOOTING GUIDE
If you have followed the instructions and are having difficulty in operating the unit, locate the SYMPTOM in the left column below. Check the corresponding POSSIBLE CAUSE and CORRECTIVE ACTION columns to locate and remedy the problem.
| SYMPTOM | POSSIBLE CAUSE | CORRECTIVE ACTION |
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No picture. | An improper source is selected. | Select the correct source. |
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| No disc is loaded or an unplayable disc is loaded. | Load a disc or load a playable disc. (Check the disc |
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| logo, type, color system and regional code.) |
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| The TV is not set to receive signal from the unit. | Select the correct input function on the TV. |
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No sound. | An improper source is selected. | Select the correct source. |
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| Volume control is set to minimum. | Turn up the volume. |
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The playback picture is poor. | An unplayable disc is loaded. | Load a playable disc. (Check the disc logo, type, color |
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| system and regional code.) |
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“ ” appears on the TV screen. | The selected function does not operate on the current | The feature or action cannot be completed at this time |
| disc. | because: |
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| - The feature is not available at the moment. |
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| - The DVD software restricts it. |
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| - The DVD software does not support the feature |
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| (e.g., angles). |
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The DVD player does not start play. | No disc is loaded. | Load a disc. |
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| An unplayable disc is loaded. | Load a playable disc. (Check the disc logo, type, color |
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| system and regional code.) |
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| The disc is loaded with the label side down. | Load the disc on the disc tray correctly. |
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| The disc is dirty. | Clean the disc or replace it. |
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| “PARENTAL” is set. | Cancel the parental lock function or change the rating |
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| level. Reset it after play. |
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The operation or display is not normal. | The memory must be reset. | 1. Disconnect the power cable of the unit. |
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| 2. While pressing both BASS and MUSIC buttons |
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| at the same time, connect the power cable. |
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| 3. Resume operation. |
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The remote control does not work | The batteries in the remote control are weak, or installed | Check the battery polarity (+ or |
properly. | incorrectly. | Replace the batteries. |
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| The remote control is not aimed at the remote control | Aim the remote control at the remote control sensor. |
| sensor. |
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For customers using a TV without progressive scanning capability (U.S.A., Canada and Korean models only)
There may be the following case if the VIDEO OUT SCAN SELECT switch on the rear of the unit is set to SELECTABLE and the VIDEO OUT SELECT switch to COMPONENT.
If you select COMPONENT OUTPUT: PROGRESSIVE on
“Display” in the SET UP MENU while watching a picture played back on this system, no picture is displayed on the TV.
In such a case, set the VIDEO OUT SELECT switch to INTERLACE, then turn this system off and on again. The picture will be displayed on the TV.