Troubleshooting 11
Troubleshooting
If you’re having difficulty operating the GranTouch, or it doesn’t seem to work as expected, look up the symptoms in the following table and follow the advice provided.
Symptom | Advice | |
|
| |
| Make sure the power cable is connected to an appro- | |
Cannot power up the | priate AC wall outlet. | |
| ||
Make sure the power cable is connected to the | ||
GranTouch (the power | ||
GranTouch AC inlet correctly. | ||
indicator is not lit). | ||
| ||
Make sure that the POWER switch on the Control Box | ||
| ||
| is set to the ON position. | |
|
| |
A click sound can be heard |
| |
when the GranTouch is | This is normal. | |
powered up and down. |
| |
|
| |
| Make sure that the VOLUME control is turned up (i.e. | |
| not set to minimum). | |
The GranTouch does not |
| |
If a pair of headphones are connected to one of the | ||
produce any sound. | HEADPHONE sockets on the Control Box, the piano | |
| sound is not heard through the GranTouch speakers. | |
| Disconnect the headphones. | |
|
| |
A rattling sound can be | This may be just the sound of the keys. | |
heard while playing the | Make sure that the Pedal Adjuster is set correctly (GT1 | |
GranTouch. | and GT2 only). | |
|
| |
Cannot hear the reverb | Make sure that the REVERB control is turned up (i.e. | |
effect. | not set to minimum). | |
|
| |
The piano sound has too | Turn down the REVERB control. | |
much reverb and echo. | ||
| ||
|
| |
| To correct this, set the GranTouch PITCH switch to | |
The pitch of the GranTouch | match the pitch of the other instrument. | |
| ||
If you cannot match the pitch of another instrument | ||
does not match other | ||
using the PITCH switch (i.e. the other instrument is | ||
instruments. | ||
out of the GranTouch’s adjustable range), adjust the | ||
| ||
| pitch of the other instrument. | |
|
| |
With another music source | You need to balance the volume levels of your | |
connected to the AUX IN | ||
GranTouch and music source. Use the volume controls | ||
connectors, the piano sound | ||
on the GranTouch and music source to achieve this. | ||
is too loud or too quiet. | ||
| ||
|
| |
The GranTouch cannot send | Make sure the MIDI cables are connected correctly. | |
| ||
The GranTouch sends and receives MIDI data on MIDI | ||
and receive MIDI data with | ||
Channel 1. Make sure the other MIDI device is set to | ||
other MIDI instruments. | ||
use MIDI Channel 1. | ||
| ||
|
| |
A Demo song suddenly starts | The GranTouch is still in Demo Song mode. See | |
playing. | page 10 for details on how to cancel this mode. | |
|
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