Troubleshooting Guide | IBM C79EGMST guide

Title: C79EGMST CreationDate: 02/10/98 09:24:42

Troubleshooting Guide

Troubleshooting Guide

The following chart shows how to find or solve a problem.

If a	beep	sounds, a	message appears,	or a	function-related
problem	occurs:
1.Find your symptom in the						“Troubleshooting
1.Find your symptom in the						“Troubleshooting
Troubleshooting			Charts and	try		solvingCharts” on
the		problem.				page 117

2.If you can't solve the problem, “Testingruna Your test and make sure the hardwareComputer”and on

the device drivers are OK. page 144

3.Note the error code and havetheChapter 5,

computer serviced.						“Getting Service”
						on page 153
If you	accidentally	lose	or	damage software	in	your computer:
						“Recovering	Lost
						“Recovering	Lost
Recover it by using either the						ThinkPadorDamaged
Customization		CD,	the	Recovery	CD,	orSoftware”	on
the	Diskette	Factory.				page 147

116 IBM ThinkPad 600 User's Reference

Image 134

IBM C79EGMST manual Troubleshooting Guide

Contents

IBM ThinkPad Users Reference Title C79EGMST CreationDate 02/10/98 IBM First 1998 Thank You for Selecting an IBM ThinkPad 600 Computer Functional Highlights TrackPoint * with enhanced controls PC Card support Vi IBM ThinkPad 600 Users Reference Contents Protecting Infrared Communication Problems Audio Telephony Index Product Warranties and Notices SpecificationsAbout Glossary For procedures or information unique to the operating system This Safety InformationBelow Must Used With Trash ServiceNot States Than those Controls AdjustmentsLaser Compliance Statement Exposure Xvi IBM ThinkPad 600 Users Reference Extending Your Computers Battery. . Life Getting Familiar with Your Computer Identifying the Hardware Features Front View of the Computer Stick AccessControl Thesystem-status Rear View of the Computer Bottom View of the Computer Computer System-Status Indicators ScrLk ColorTheShift TrackPoint Functions of Your ComputerKeyboard Functions Cursor to Move Buttons Changing the Cap Key Lock Function Fn KeyPgDn ForFn key Icon Feature Key CombinationBattery Power Fn + PgDn Numeric KeypadKey Combination F8 F9 F10 F11 F12 UltraslimBay Easy-Setup ThinkPad Utility Programs Display Changing the Screen ColorSingle Click onOK to save the changesCancel or toon cancel them Initialize Getting Familiar with Your 19Computer 1Click onStart up in the Easy-Setup Themenu Startup submenu appears FDD-1 ClickSubmenu SelectNetwork PressSave Changes UltraslimBay Port Replicator Diskette DriveExternal Diskette OnStart ThinkPad Configuration ProgramConfiguration Device ModeAngle OnStart Device Status For DOS 1Click on StartType PS2 ? PS2 Disk Online Book Guide ThinkPad Customization CD Recovery CDBacking Up Your System Diskette Factory ConfigSafe Bulletin Replacing the Battery Pack You have finished replacing the battery pack Handling Your Computer ThinkPad Donts ThinkPad Dos Only Cleaning Your Computer Carrying Your Computer Extending Your Computers Battery Life Ruggedized Mobile Computers Ergonomics Information Getting Familiar with Your 41Computer View InformationHead Arms Extending the Features of Your Computer Click onProperties Using the Press-to-SelectCustomizing the TrackPoint If you checkEnable Release-to-Select Using the Sensitivity Scrolling Using the ScrollingChoose Scrolling or the Magnifying Glass Function Magnifying Glass Press Center Button, then use TrackPoint NeitherChoose Scrolling Method Use External Mouse Increasing Memory EDO Dimm Notch Side view You have finished installing the DIMM. Reconnect all cables How to Calculate Total Memory Size Removing Dimm Apply any Upgrading the Hard Disk DriveDo not Hard disk drive. Upgrading the Hard Disk Drive Replacing the UltraslimBay Device Warm Swap Swap Make Sure That There is a checkEnablemarkIDEOnUltraBay Check box Device You Replacing the UltraslimBay Device Attaching the Diskette Drive Externally Removing the Diskette Drive from the Enclosure Or Numeric KeyboardKeypad Attaching Attaching an External Keyboard and Mouse Keyboard Saver Click on theKeyboard/Pointing Device 1Start the ThinkPad Configuration programDisabling the TrackPoint For Windows Both Button orExternal the Display Attaching an External MonitorDisplay output location by clicking on t Restart Computer LocationSet your monitor type and display device driver as follows Changes effective Is not ExternalLCD Output OrBoth Display ModesOrBoth Color Depth Displaying output only on the externalExternalmonitor Inserting a PC Card Press Card firmly Into Connector That came with Installing the PC Card Driver1Make sure thatHave diskette provided by card PC Card Removing the PC Card 1Stop the card as follows Using a Docking Station Docking with Your Computer Powered Off Cold Docking Dock your computer to the docking station Tab Make Sure Turn on the computerWindows Profile, X isDockcreated. Also Options Assign at least one IRQ value. The default setting Presetting a Device to Avoid a Resource Conflict1Start the ThinkPad Configuration program and click on TheDocking Station Button Add EnablingDrive Docking Station Docking Click on theDocking Station Setting ChannelMode For PCI Steering Channel IDE Mode Using a Docking Station Protecting Your Computer Disk password Using PasswordsPower-on password Hard Other password Entering a PasswordSupervisor password Power-on 1Type Your Password1Start Easy-Setup Key Supervisor password Click Type of password You Want to setType Your Desired Appropriate Password HDD Using Passwords Do Not Forget Your Password Way to reset your password or recover data from the hard Type Your Current Password Changing and Removing a PasswordFor a Power-On Password or Hard Disk Password 1Turn Off Computer and wait at least 5 seconds Enter SelectPassword For a Supervisor PasswordEnter the supervisor password On the menu Then Enter press Power-On Password with Supervisor Authority SelectPower on Press Enter Again Click SelectRestart Using the Personalization Editor Entering Your Personal Data Open thePersonalization Editor Command1Turn on the computer Editor Select File SelectBackground in the Personalization Editor windowDraw Image or Color Background ThenAttribute . SpecifyWidth a Deleting the Personalization Window Data Using Locks Solving Computer Problems 103 Frequently Asked Questions Questions Click on theDisable Screen Blanking This? Frequently Asked Questions Disable Orauto/disable Display Click on theProperties Not GetOut OnMonitor It? How do I maximize battery life?How can I set Display See Using Recovery CD on Management Features Online Book HowMy factory-installed Computer? Insert Notification Hints, Tips, and LimitationsPanel Panel Type For OS/2 WarpSelectProperties 16550A For PCI Cards in the SelectaDock III Docking Station USB Connector ConsiderationsStation Call If a USB Device is Disabled Using a Second CardBus CardUsing an External Condenser Microphone Accessories Multimedia , Using the NetMeeting Software Troubleshooting Guide Troubleshooting Charts Chart Or Messages Message 2xx Diskette Time Message Action Messages Codes Input Problems Problem Action Hibernation Problems While Computer ProblemNot Depend on the resolution value Output Not AndSystem Now LCD Problems ThenDisplay Battery Problems Indicator Problems Drive Infrared Communication Problem Bus For Windows ModemClickThinkPadon Mig Problems Token Ring TheUltraBayUltraBay Ethernet IRQ Tone EitherTone dialing OnStart StationDocking Docking station Printer Problem Click onMIDI Port Type External Monitor ProblemsDisplay Or LCD + External Display on Port ProblemsCursorSettingsto andControl Panel Replicator Other COM2 Software Problems Other Problems DOS Testing Your Computer Password Start up Test Icon Then select Start Or press Test the SelectaDock I Recovering Lost or Users Using the Diskette FactoryFactory Diskette Using the ThinkPad Customization CD Click onBuild Follow the instructions on the screen Using the Recovery CD Case 1 Your Set Startup Device OKthen. click on 19Click Click OnOKOnExit OnCDROM 7Press Restart CaseInstructions Screen 153 Getting ServiceAbout Your Warranty Identification Numbers Information on Your ComputerOption List Problem Recording Sheet Customer Support and Service Help by Telephone Fax Information ThinkPad EasyServWorld Electronic Support Services SelectPC Product Client Support Line Purchasing Additional ServicesEnhanced PC Support Line Network and Server Support Line Ordering Support Line Services Warranty and Repair Services Ordering Publications Obtaining IBM Operating System UpdatesGetting Update Diskettes Appendix A. Features and Specifications Features External interface Features External diskette driveMB, 3.5-inch, unformatted diskette Size SpecificationsLithium-ion battery pack Environment That Country IBM Power CordsIBM Power Cords Appendix B. Product Warranties and Notices 169 Liability Extent of WarrantyProduct Warranties Battery Pack Product Warranties Trademarks Electronic Emission Notice Federal Communications Commission FCC Statement Canadian Department of Communications Compliance Statement European Community Directive Conformance Statement Federal Telecommunication NoticePart Commission FCC Fax Branding Ringer Industry Canada RequirementsNumber Avis Avertissement Glossary 181 182 CRT ISA USB Index 185 Latch Location Password RTC Title C79EGMST CreationDate 02/10/98 Part Number 05L2160