Title: C79EGMST CreationDate: 02/10/98 09:24:42
Customer Support and Service
Commercial online services that have information on IBM produc are:
CompuServe: |
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Use | theGO | wordThinkPad | . |
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Prodigy: |
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Use | theJump | command; | typeIBM | and | selectPC Product |
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Support. |
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America Online: |
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Use | theGo | to keywordIBM . |
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You can | also contact us on the Internet for answers to y | |||||||
support | questions. If | you | link | to | our support home | page, | y | |
search | for | technical | tips, | download update drivers, | and | fi |
many other things. You can visit the site at the following http://www.pc.ibm.com/thinkpad
Personalized | support provides | PC | users | easy | a |
to online support, including | a personalized | IBM | Web | site | ta |
their machine type, computing environment, and such individual interests as business applications or games. Once you set profile with IBM, you are thereafter greeted by name a targeted information selected specifically to meet your pa needs. For example, if you are a corporate ThinkPad user, might receive information on Microsoft Windows NT and remote connectivity. You can also choose to receive proactive
http://www.pc.ibm.com/support
Chapter 5. Getting Service159