IBM C79EGMST manual Customer Support and Service, selectPC Product, command

Title: C79EGMST CreationDate: 02/10/98 09:24:42

Customer Support and Service

Commercial online services that have information on IBM produc are:

CompuServe:
Use	theGO	wordThinkPad	.
Prodigy:
Use	theJump	command;	typeIBM		and	selectPC Product
Support.
America Online:
Use	theGo	to keywordIBM .
You can	also contact us on the Internet for answers to y
support	questions. If		you	link	to	our support home	page,	y
search	for	technical	tips,	download update drivers,			and	fi

many other things. You can visit the site at the following http://www.pc.ibm.com/thinkpad

Personalized Web-based PC	support provides	PC	users	easy	a
to online support, including	a personalized	IBM	Web	site	ta

their machine type, computing environment, and such individual interests as business applications or games. Once you set profile with IBM, you are thereafter greeted by name a targeted information selected specifically to meet your pa needs. For example, if you are a corporate ThinkPad user, might receive information on Microsoft Windows NT and remote connectivity. You can also choose to receive proactive e-ma alerting you to time-saving hints and tips and such product-s updates as modem speed and BIOS files. Interactive Web-b forums are monitored around the clock by IBM specialists, complementing its support on all the major Internet service p You can set up your profile at:

http://www.pc.ibm.com/support

Chapter 5. Getting Service159