Title: C79EGMST CreationDate: 02/10/98 09:24:42

Customer Support and Service

Commercial online services that have information on IBM produc are:

CompuServe:

 

 

 

 

 

 

Use

theGO

wordThinkPad

.

 

 

 

 

 

Prodigy:

 

 

 

 

 

 

 

Use

theJump

command;

typeIBM

and

selectPC Product

 

 

Support.

 

 

 

 

 

 

 

 

America Online:

 

 

 

 

 

 

Use

theGo

to keywordIBM .

 

 

 

 

 

You can

also contact us on the Internet for answers to y

support

questions. If

you

link

to

our support home

page,

y

search

for

technical

tips,

download update drivers,

and

fi

many other things. You can visit the site at the following http://www.pc.ibm.com/thinkpad

Personalized Web-based PC

support provides

PC

users

easy

a

to online support, including

a personalized

IBM

Web

site

ta

their machine type, computing environment, and such individual interests as business applications or games. Once you set profile with IBM, you are thereafter greeted by name a targeted information selected specifically to meet your pa needs. For example, if you are a corporate ThinkPad user, might receive information on Microsoft Windows NT and remote connectivity. You can also choose to receive proactive e-ma alerting you to time-saving hints and tips and such product-s updates as modem speed and BIOS files. Interactive Web-b forums are monitored around the clock by IBM specialists, complementing its support on all the major Internet service p You can set up your profile at:

http://www.pc.ibm.com/support

Chapter 5. Getting Service159

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Image 177
IBM C79EGMST manual SelectPC Product