IBM C79EGMST manual Modem, Problems, ThinkPad EasyServ, Getting Service

Title: C79EGMST CreationDate: 02/10/98 09:24:42

Infrared Communication Problems. . . . . . . . . . . . 131. . .

An	Audio	or	a	Telephony	Problem. . . . . . . . . . . . 132. . .
A	Universal		Serial Bus		(USB) .Problem. . . . . . . . . .132. .
A	Modem	Problem		. . . . . . . . . . . . . . . . . . 133
PC	Card	Problems		. . . . . . . . . . . . . . . . . . 134
Docking		Station		Problems. . . . . . . . . . . . . . . .137. . . .

APrinter Problem. . . . . . . . . . . . . . . . . . . 138. . . . . .

External Monitor Problems. . . . . . . . . . . . . . . .139. . . .

Port Replicator Problems. . . . . . . . . . . . . . . . 140. . . . .

Other Option Problems. . . . . . . . . . . . . . . . .141. . . . .

Software Problems . . . . . . . . . . . 142. . . . .

Other Problems . . . . . . . . . . . . 142. . . . .

Testing Your Computer. . . . . . . . . . . . . . . . . .144. . . . .

Test the SelectaDock I . and. . .II. . . . . . . . . . 146. . . .

Recovering Lost or Damaged Software. . . . . . . . . . . 147. . .

Using the Diskette Factory. . . . . . . . . . . . . . . .148. . . .

Using the ThinkPad Customization. .CD. . . . . . . . .149. .

Using the Recovery . CD. . . . . . . . . . . . . . . 150. . . . .

Chapter 5.	Getting Service					. . . . . . . . . 153
Information on Your Computer. . . . . . . . . . . . . . .154. . . .
Option List . . .					. . . . . . . . . . .154. . . .
Identification Numbers. . . . . . . . . . 154
Problem Recording Sheet. . . . . . . . . . . . . . . .155. . . .
Customer	Support			and	Service. . . . . . . . . . . . . . .156. . . .
Help by Telephone. . . . . . . . . . . . . . . . . . 156
ThinkPad EasyServ				.	. . . . . . . . . . 157
Getting		Help		around		the .World. . . . . . . . . . . . .157. . .
Fax Information . . . . . . . . . . . . 157
Electronic			Support Services. . . . . . . . . . . . . . .158. . . .
Purchasing		Additional			Services. . . . . . . . . . . . . . .160. . . .
Enhanced		PC	Support		Line . . . . . . . . . . . . . . .160. . . .
Client	Support			Line. . . . . . . . . . . . . . . . . . 160
Network		and	Server		Support .Line. . . . . . . . . . . .161. . .
Ordering Support Line Services. . . . . . . . . . . . . .162. . .
Warranty and				Repair		Services. . . . . . . . . . . . . . 163. . . .

Obtaining IBM Operating System Updates. . . . . . . . . .164. .

Getting Update Diskettes. . . . . . . . . . . . . . . . 164. . . . .

Ordering Publications . . . . . . . . . . .164. . . .

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