IBM C79EGMST manual Customer Support and Service, Help by Telephone

Title: C79EGMST CreationDate: 02/10/98 09:24:42

Customer Support and Service

Customer Support and Service

Purchasing an IBM PC hardware product entitles you to receiv support and services during the limited warranty period. If additional support and services, a wide variety of extended that addresses most needs are available for purchase.

Help by Telephone

You

can

get support and information by telephone during the

warranty

period

at no additional charge, through

the

IBM

PC

Line. Experienced technical-support representatives

will

be

on

h

to

assist

you

in

answering

any questions

you

might have,

such

How

to

set

up

your

computer

How

to

install

and

set

up

your

IBM

options purchased

dir

from

IBM or

through

an

IBM

reseller

How

to

use

the

30-day

support

for

the

preinstalled

opera

system

How

to

get

service

Please have the following information ready when you call:

Serial number of your computer and proof of purchase

Description of the problem

Exact wording of the error message

Hardware and software configuration information for your s

If possible, be at your computer when you call:

In	the U.S. and Puerto Rico, call 1-800-772-2227.
In	Canada, call 1-800-565-3344.

These lines are available 24 hours a day, 7 days a week answering technical-support representative can also fax or mai you technical or product information, such as:

Sales information

Product brochures

Location of IBM resellers

Services available from IBM

156 IBM ThinkPad 600 User's Reference