IBM C79EGMST manual Problem, A Modem, Troubleshooting Charts, onStart, 33.6

Title: C79EGMST CreationDate: 02/10/98 09:24:42

Troubleshooting Charts

A Modem	Problem
Problem		Action
Your modem application Make sure that					the	internal modem		port is	enabled by opening the “Devi
does not work with theManager”			window		and	running ModemtheWizard		or by opening the ThinkPad
ThinkPad modem.		Configuration		program		and	doing as	follows:
		1. Click	onStart .
		2. Move	the	cursorProgramsto			andThinkPad	; then	clickThinkPadon
		Configuration		.
		3. Click	onI ternal		Modem	(	).
		4. SelectEnable .
		5. Click	onOK .

For Windows 95:

If the modem does not work correctly, see the online book and corre resource conflict.

If the modem works correctly, set the following modem settings by doi following:

1. Double-click Myon Computer

,

Control

Panel

,

andModem

.

The OEM

Mig

33.6

Data

Fax

VOD

Modem

is

highlighted.

2. Click

onProperties

,

notDialing

Properties

.

3. Click

on

theConnection

tab.

4. If

there is

a

check

markWait

(for

) dialin tonethebefore

dialing

box,

click

and

remove

it.

5. Click

onAdvanced

.

6.

If

there

is

a

check

markUse

(error)

controlin thebox, click

and

remove

it.

7.

Add

a

check

mark

( Use)

toflowthecontrol

by clicking on

the

box and

make

sure

that Hardwarethe

(RTS/CTS)

is

selected.

8.

Click

onOK

to

close

the

window.

9.

Click

onOK

and

return

to

the

“Modem

Properties”

window.

10. Click

onDialing

Properties

and

fill in all

boxes

and

Toneclick

on either

dialing

orPulse

dialing .

Note:

Most

telephones

today

use

tone

dialing, where each button pro

a

different

tone,

instead

of

pulse

dialing.

11.Click OKon .

12.Click onClose to close the window.

13.Close all active windows.

Run your modem application again.

Chapter 4. Solving Computer Problems133