
Title: C79EGMST CreationDate: 02/10/98 09:24:42
Troubleshooting Charts
| A Modem | Problem | 
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| Problem | 
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| Your modem application Make sure that | the | internal modem | port is | enabled by opening the “Devi | ||||||
| does not work with theManager” | window | and | running ModemtheWizard | or by opening the ThinkPad | ||||||
| ThinkPad modem. | 
 | Configuration | program | and | doing as | follows: | 
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 | 1. Click | onStart . | 
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 | 2. Move | the | cursorProgramsto | andThinkPad | ; then | clickThinkPadon | |||
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 | Configuration | . | 
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 | 3. Click | onI ternal | Modem | ( | ). | 
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 | 4. SelectEnable . | 
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 | 5. Click | onOK . | 
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For Windows 95:
If the modem does not work correctly, see the online book and corre resource conflict.
If the modem works correctly, set the following modem settings by doi following:
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 | Control | Panel | , | andModem | . | 
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 | The OEM | Mig | 33.6 | Data | Fax | VOD | 
 | Modem | 
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| 2. Click | onProperties | , | notDialing | Properties | 
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| 3. Click | on | 
 | theConnection | 
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| 4. If | there is | a | check | markWait | (for | ) dialin tonethebefore | dialing | 
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 | click | and | remove | it. | 
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| 5. Click | onAdvanced | 
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| 6. | If | there | is | a | check | 
 | markUse | (error) | controlin thebox, click | and | remove | |||||||||
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| 7. | Add | a | check | mark | ( Use) | toflowthecontrol | 
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 | make | sure | 
 | that Hardwarethe | (RTS/CTS) | is | selected. | 
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| 8. | Click | onOK | 
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 | to | close | the | window. | 
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| 9. | Click | onOK | 
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 | and | return | to | the | “Modem | 
 | Properties” | window. | ||||||||
| 10. Click | onDialing | Properties | 
 | and | fill in all | boxes | and | Toneclick | on either | |||||||||||
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 | dialing | orPulse | dialing . | 
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 | Note: | Most | telephones | today | use | tone | dialing, where each button pro | |||||||||||||
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 | a | different | tone, | instead | of | pulse | dialing. | 
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11.Click OKon .
12.Click onClose to close the window.
13.Close all active windows.
Run your modem application again.
Chapter 4. Solving Computer Problems133
